Customer reviews from frigidaire.com
Frigidaire - 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Average customer rating
4.6
(280 Reviews)
Rating breakdown 280 reviews
5 Stars
202
4 Stars
53
3 Stars
15
2 Stars
2
1 Star
8
Customer Reviews for Frigidaire - 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Customer Rating
5
Terrific Extra Fridge
on March 31, 2025
Posted by: KGSFlorida
[This review was collected as part of a promotion.] Great garage refrigerator to store waters and drinks. Sleek design and love the fact that there is no handle sticking out. Also, love that the doors are reversible. Great for a tight space or where you want the convenience of an extra refrigerator but without the bulk or high price tag.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wife loves it
on April 2, 2025
Posted by: jeraub
[This review was collected as part of a promotion.] Wife loves it and that's what matters.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 2, 2025
Thank you for your review, jeraub. We appreciate you sharing your feedback. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Apartment size utilitarian fridge
on April 3, 2025
Posted by: Top freezer Apt size
[This review was collected as part of a promotion.] We have a guest area above our garage. Needed a small fridge that could still fit our needs while we stay here. This fridge is nice looking, runs quiet and does the job! There’s no fancy features or water line… which is why I gave it a 4.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 3, 2025
Posted by: RV PARK
[This review was collected as part of a promotion.] It's very nice lots of room in it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on April 5, 2025
Posted by: Stlm
[This review was collected as part of a promotion.] Everything seems to be working as it should, no complaints.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Choice
on April 8, 2025
Posted by: Synthworks
[This review was collected as part of a promotion.] Bought this for our basement to handle overflow at certain times of the year. It works like a refrigerator/freezer should. Perfect choice.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 8, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on April 10, 2025
Posted by: Michael in PA
[This review was collected as part of a promotion.] Marvelous product. This replaced a 25 year old Frigidaire refrigerator. I loved that product and I love this one. Thank you Frigidaire!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 10, 2025
Hi, Michael. Thank you so much for your kind words! We're honored to have been a part of your home for 25 years, and it means the world to us that you’re loving your new Frigidaire refrigerator just as much as the last.
We truly appreciate your loyalty and are thrilled to continue serving you with products you can count on.
Thanks again for being part of the Frigidaire family! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We truly appreciate your loyalty and are thrilled to continue serving you with products you can count on.
Thanks again for being part of the Frigidaire family! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
DOOR NOT REVERSIBLE AS ADVERTISED
on April 10, 2025
Posted by: Mike 518
I purchased this refrigerator for my garage. All parts were included to reverse the door swing. I had everything installed to change the hinge from the right side to the left. The last thing I had to do was to move the "hinge hole sleeve" from the right to the left on the lower door. I removed the hole plug cover but the plastic dummy hinge hole sleeve was not removable. Because it was not removable, I was not able to move the white nylon hinge hole sleeve to the left. I ended up having to re-install all the original pieces for the left hand hinge. I believe a non-reversable door was wrongly installed at the factory. *****Disappointing*******
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 14, 2025
Hi, Mike 518! Thank you for sharing your experience, and we're truly sorry to hear about the difficulty you encountered while attempting to reverse the door swing on your refrigerator. We know how important it is for installation to go smoothly, especially when you've followed all the steps and expect everything to be included and functional.
It sounds like you went through a lot of effort, only to be stopped by a part that should have been removable. That’s understandably frustrating, and we regret the inconvenience this caused—especially if a non-reversible door was mistakenly installed at the factory.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
It sounds like you went through a lot of effort, only to be stopped by a part that should have been removable. That’s understandably frustrating, and we regret the inconvenience this caused—especially if a non-reversible door was mistakenly installed at the factory.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com