Customer reviews from frigidaire.com
Frigidaire - 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Average customer rating
4.6
(280 Reviews)
Rating breakdown 280 reviews
5 Stars
202
4 Stars
53
3 Stars
15
2 Stars
2
1 Star
8
Customer Reviews for Frigidaire - 17.6 Cu. Ft. Top Freezer Refrigerator - Black
Customer Rating
4
Frigidaire 17.6 cu feet refrigerator
on September 15, 2022
Posted by: RKdavis
[This review was collected as part of a promotion.] It is a slim appliance and easy to store food and clean. It is also easy to clean on the outside.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on October 27, 2022
Posted by: ok already
from day one i have had trouble. water on my floor everyday and some days 2 times a day. there seems to be a problem with the gasket on the freezer door. i can feel cold air blowing out of the freezer door where the gasket is by the hinge of the door. i am sure the compressor is running overtime to cool off the freezer. i have tried several times with the store i bought the unit from to see if they can do anything to correct this. cant tell you how many rolls of paper towels i have used to clean up the water from my kitchen floor.
Response from frigidaire.comBy Online Outreach Specialist, October 28, 2022
Hello, Valued Consumer! We’re disappointed to hear about your experiences with the refrigerator. We absolutely would like to take a closer look into your concerns to see how we can help. At your convenience, please contact us through live chat or by phone 1 (800) 374-4432 Mon-Fri, 8:30 am-8 pm (EST). -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
3
on November 12, 2022
Posted by: Lynfev
[This review was collected as part of a promotion.] No drawer for deli items and bins not on tracks. Made the wrong choice but it did arrive quickly
Response from frigidaire.comBy Online Outreach Specialist, November 15, 2022
Hi there, Lynfev! Thank you for sharing your experience with us. It’s important to view all the features when selecting an appliance to make sure it fits you and your family’s needs. We’d like to learn more about the bins. At your convenience, please contact us through live chat or by phone 1 (800) 374-4432 Mon-Fri, 8:30 am-8 pm (EST). -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
3
Almost
on February 24, 2023
Posted by: ctldy
I've had this fridge for two weeks now. The good things are that the fridge is bigger than my last one and it has a lot of room, it has glass shelves, humidity control on the crispers, and, most importatly, it's quiet! The downside is that I have to have the freezer control cranked up almost all the way in order to get it to 0 degrees. If I put it at 'Recommended' it's up to 20 degrees in the morning and has ice crystals all over inside I've heated up the gasket with a hair dryer on medium setting and applied a thin layer of vaseline on the gasket, first when I got it, and again this week. It still doesn't pass the dollar bill test---that pulls out without much resistance. It should be better for a unit that is nice otherwise. Disappointing.
Response from frigidaire.comBy Christian , Online Outreach Specialist, February 27, 2023
Hi Nancy!
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional concerns, please connect with us via live chat or at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Christian
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional concerns, please connect with us via live chat or at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
Poorly designed
on March 18, 2023
Posted by: cp200
Poor lighting:
No light in Freezer
One dim light at top of refrig does not illuminate middle or lower areas
Doors stay open about six inches unless manually forced shut.
Right side of refrigerator gets warm to touch.
No light in Freezer
One dim light at top of refrig does not illuminate middle or lower areas
Doors stay open about six inches unless manually forced shut.
Right side of refrigerator gets warm to touch.
Response from frigidaire.comBy Christian , Online Outreach Specialist, March 20, 2023
Good day!
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 21, 2023
Posted by: Luke12345
Well so far so good My one issue is that there are no wheels in the front I don't get who or why that was the design. It is hard to pull out myself. I am experiencing some issues with the temp control when it was first delivered I kept it on recommended but the temp was any where from 40 to 46 degrees so I dropped it down one dot now it's anywhere from 40 to 32 degrees some food actually freezes. I did let it adjust 24/48 hrs before switching just like the instruction booklet said to do. I put it back up to recommended. I don't get it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on October 18, 2023
Posted by: Rosalva
[This review was collected as part of a promotion.] I was looking for a fridge to replace my old old garage fridge. Frigidaire was exactly what I needed, very roomy and the freezer size is just
right.
right.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 13, 2023
Posted by: TR in Ann Arbor
[This review was collected as part of a promotion.] Great design. Depth of door storage is perfect. Shelves are easily adjusted and easy to clean.
Written by a customer while visiting frigidaire.com