Customer reviews from frigidaire.com
Frigidaire - 17.6 Cu. Ft. Top Freezer Refrigerator - White
Average customer rating
4.6
(464 Reviews)
Rating breakdown 464 reviews
5 Stars
348
4 Stars
85
3 Stars
19
2 Stars
3
1 Star
9
Customer Reviews for Frigidaire - 17.6 Cu. Ft. Top Freezer Refrigerator - White
Customer Rating
1
Terrible design
on December 9, 2024
Posted by: Badjunk
Horrible design. Things in fridge block the light. No light in freezer. Door doesn’t close easily. Crisper drawers sit on bottom with no guides.
Response from frigidaire.comBy Christi, Online Outreach Specialist, December 10, 2024
Hello, Badjunk.
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with the refrigerator’s design hasn’t met your expectations. Your comments regarding the lighting, door operation, and crisper drawers are valuable to us, as they help identify areas where we can improve. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with the refrigerator’s design hasn’t met your expectations. Your comments regarding the lighting, door operation, and crisper drawers are valuable to us, as they help identify areas where we can improve. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
2
Hopeful, but disappointed... poor door design ticked me off... exchanged it for a GE fridge...
on December 22, 2024
Posted by: Closed Door Dan
Cold, quiet, efficient... but... why, oh why design doors that stop short of completely closing on their own?!?! These doors are purposely designed so the consumer must physically push the doors closed or risk leaving the refrigerator or freezer doors open, which l'm sure happens! That's a very bad design because refrigerator doors suppose to be closed 99.99% of the time. Why wouldn't Frigidaire design experts design doors that close easily, with zero resistance whatsoever? ?? Baffles me...
Response from frigidaire.comBy Christi, Online Outreach Specialist, December 24, 2024
Hello. Thank you for sharing your feedback. We’re glad to hear you appreciate the cold, quiet, and efficient performance of your refrigerator. Regarding the door design, we understand your concerns and how important it is for the doors to close securely. The current design is intended to provide a firm seal for optimal energy efficiency, but we recognize this may require more effort to ensure proper closure. Your input is valuable to us, and we’ll share your comments with our design team for consideration in future models. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted and your appliance is performing as designed. So that we can do so, please reach out to us by sending a DM through this channel, via live chat at Frigidaire.com, or by phone at 1-800-374-4432. Monday-Friday, 8:30am-8pm ET, Saturday, 9am-6pm ET, Holiday Hours: 12/24 and 12/31, 8:30am-5:30pm ET, and our experts will be happy to assist. However, we are closed on 12/25 and 1/1. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Keeping it cool
on July 26, 2022
Posted by: Tomticker5
[This review was collected as part of a promotion.] Our new refrigerator provides ample room for our frozen and fresh food.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cape Frigidaire
on September 3, 2022
Posted by: Susie Flamingo
[This review was collected as part of a promotion.] We love our new Frigidaire! It is quiet, efficient and looks very nice.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 5, 2022
Posted by: MammaMe
[This review was collected as part of a promotion.] I received my 17.6 Cu. Ft. Top Freezer as a free replacement from PG & E's Home Energy Savings Assistance Program. It is a very simple refrigerator. Lighting inside is not very bright and the shelves are very deep and difficult to reach way in the back. I am still very thankful that PG & E replaced my 25 yr. old refrigerator. because I am on the CARE program.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Functional and bright.
on September 8, 2022
Posted by: Joanmac
[This review was collected as part of a promotion.] We purchased this refrigerator to use as a second refrigerator in our home for overflow drinks and food. It is very functional and bright inside. Freezer is a good size. Seems quite spacious.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good bargain
on September 9, 2022
Posted by: Jim9999
[This review was collected as part of a promotion.] Love the size for the money.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for an apartment
on September 23, 2022
Posted by: Xandiel
[This review was collected as part of a promotion.] Love this fridge! It’s perfect for an apartment! Love the gallon sized side bins!
Written by a customer while visiting frigidaire.com