Customer reviews from frigidaire.com
Frigidaire - 17.6 Cu. Ft. Top Freezer Refrigerator - White
Average customer rating
4.6
(280 Reviews)
Rating breakdown 280 reviews
5 Stars
202
4 Stars
53
3 Stars
15
2 Stars
2
1 Star
8
Customer Reviews for Frigidaire - 17.6 Cu. Ft. Top Freezer Refrigerator - White
Customer Rating
5
on April 16, 2022
Posted by: Monty Botkins
[This review was collected as part of a promotion.] The inside space is efficient and has much more storage than our previous refrigerator in the same size. We're very happy with this refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Trash
on December 2, 2024
Posted by: DMJ1983
I'm so angry what we ever spent money on this piece of expensive trash! We've had our refrigerator for a little over a year and it has been nothing but trouble! The freezer ices over which then causes the refrigerator to not cool correctly. Thank God we have another fridge in the garage so we can empty this one out and let it thaw for 24 hours. It works again but then a couple months later we're back to square one. It makes me sick to my stomach that my husband works hard to pay for an appliance like this that just barely works. What a shame!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, December 4, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know that we never want our consumers to feel unhappy with their investment.
We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
3
A few detract ions but overall seems solid
on July 23, 2022
Posted by: Geemoney22
[This review was collected as part of a promotion.] A few things I've noticed after a month of ownership:
1) Both doors will vaccum seal and makes for difficult opening sometimes
2) Freezer has a massive thermostat delta. I have set the freezer to warmest setting but have seen temp swing from -5 to +18. On the "Recommended" setting the bottom was -20 and the top was still around 18. Yes, that's nearly a 40 degree swing and far colder than necessary. The freeze is about 50% full and opened about 10x a day getting ice, etc.
3) Refrigerator trends cold. On "recommended" setting, I was seeing regular Temps between 28F and 35F. I bumped it back to a warmer setting and it's been staying between 35 - 39.
1) Both doors will vaccum seal and makes for difficult opening sometimes
2) Freezer has a massive thermostat delta. I have set the freezer to warmest setting but have seen temp swing from -5 to +18. On the "Recommended" setting the bottom was -20 and the top was still around 18. Yes, that's nearly a 40 degree swing and far colder than necessary. The freeze is about 50% full and opened about 10x a day getting ice, etc.
3) Refrigerator trends cold. On "recommended" setting, I was seeing regular Temps between 28F and 35F. I bumped it back to a warmer setting and it's been staying between 35 - 39.
None of these items are deal breakers, just things I've noticed after a month.
Response from frigidaire.comBy Corletta , Online Outreach Specialist, July 28, 2022
We appreciate your detailed feedback, Geemoney22. We always want to be there when our owners need help! Without a proper seal, refrigerators wouldn’t be terribly effective. The larger the temperature difference between the inside and outside air, the greater the pressure of the vacuum. This is why fridge and freezer doors are hardest to open when they have already been opened recently. Your ice maker should produce 2 to 2.5 pounds of ice in a 24 hour period. Continuously opening and closing the door can also interfere with how much ice is produced. However, feel free to reach out to us should you feel this is not helpful. We're available via chat or phone M-F 8:30am-8:00pm EST. -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
1
Still leaking on floor
on November 6, 2022
Posted by: Anonymous
We were hoping it was just a fluke, but this fridge with no condenser fan doesn't evaporate the water from the defrost drip pan fast enough, and it keeps overflowing onto the floor about every five days. When it does, I siphon the defrost drip pan out, but about five or six days later, full to overflowing.
Response from frigidaire.comBy Online Outreach Specialist, November 8, 2022
Oh no! We’re saddened to learn about to your recent experiences with the refrigerator. This is not the effortless experience we want for any of our consumers. We’d like to learn more about this concern to better assist you. Please be on the lookout for an email from us. We look forward to hearing from you soon. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
3
Big problem showed up in just 5 days
on October 29, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] Brand new fridge. Defrost drain pan overflowed in just five days. I emptied it, but it overflowed about 6 days later again. I see there's no evaporator fan, that it uses defrost water to cool the refrigerant. Makes it quiet, but water is not evaporating fast enough.
Fridge works normal. Freezer is below 32 degrees, and fridge stays around 48 degrees, so it's working. Doors seal really well. Front of fridge is about 1/4 inch higher than back, so doors close properly. I'm in So. California, so local humidity is low. "Fanless" evaporator coils seem to be a design flaw. I put a drip pan on the floor for now, but this needs a fix or it will rot my floor. Please advise!!!
Response from frigidaire.comBy Bianca, Online Outreach Specialist, October 31, 2022
Thanks for taking the time to share your experience with us. We are disappointed to learn your new refrigerator isn't working properly, It appears you may need service and we would have sent you an email to further assist. Please respond at your earliest convenience. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Greatness!
on November 24, 2022
Posted by: Magghie24
[This review was collected as part of a promotion.] Oh my I can’t say no more but I am extremely satisfied with my Frigidaire 17.6 top freezer refrigerator.. Ever efficient, works great, the space is perfect has lots of compartment and keeps everything well refrigerated.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what I needed
on August 6, 2023
Posted by: Magdala
[This review was collected as part of a promotion.] This refrigerator exceeds my expectations.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Review for 17.6 Cu. Ft. Top freezer
on September 25, 2023
Posted by: Red2394
[This review was collected as part of a promotion.] Perfect size , and the low energy use will help us save more ! from an old 7.17 amps to 1.7 amps is the best deal i could imagine ,!
Thank you and very happy with the new add-on to the kitchen !!
Thank you and very happy with the new add-on to the kitchen !!
Written by a customer while visiting frigidaire.com