Customer Reviews for Frigidaire - 30 in. Wide 17.6 Cu. Ft. Top Freezer Refrigerator - White
Customer Rating
3
Poorly designed
on March 18, 2023
Posted by: cp200
Poor lighting: No light in Freezer One dim light at top of refrig does not illuminate middle or lower areas Doors stay open about six inches unless manually forced shut. Right side of refrigerator gets warm to touch.
Response from frigidaire.comBy Christian , Online Outreach Specialist, March 20, 2023
Good day!
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
I've had this fridge for two weeks now. The good things are that the fridge is bigger than my last one and it has a lot of room, it has glass shelves, humidity control on the crispers, and, most importatly, it's quiet! The downside is that I have to have the freezer control cranked up almost all the way in order to get it to 0 degrees. If I put it at 'Recommended' it's up to 20 degrees in the morning and has ice crystals all over inside I've heated up the gasket with a hair dryer on medium setting and applied a thin layer of vaseline on the gasket, first when I got it, and again this week. It still doesn't pass the dollar bill test---that pulls out without much resistance. It should be better for a unit that is nice otherwise. Disappointing.
Response from frigidaire.comBy Christian , Online Outreach Specialist, February 27, 2023
Hi Nancy!
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional concerns, please connect with us via live chat or at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
[This review was collected as part of a promotion.] dark in the freezer. needs another drawer for lunchmeat and small items.
Response from frigidaire.comBy Christian , Online Outreach Specialist, February 20, 2023
Hi Judy!
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional concerns, please connect with us via live chat or at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.