Customer reviews from frigidaire.com
Frigidaire - 17.6 Cu. Ft. Top Freezer Refrigerator - White
Average customer rating
4.6
(280 Reviews)
Rating breakdown 280 reviews
5 Stars
202
4 Stars
53
3 Stars
15
2 Stars
2
1 Star
8
Customer Reviews for Frigidaire - 17.6 Cu. Ft. Top Freezer Refrigerator - White
Customer Rating
1
Multiple problems. You shouldn’t buy Frigidaire
on February 26, 2025
Posted by: Mbwx
From day one I had multiple problems, multiple long calls to “warranty service” and multiple service calls that after 5 months are still not being addressed by Frigidaire. I still do not have a fridge that works right and I have been demanding a refund, with no success. I have emailed to a “supervisor” with no reply. I will never buy another Frigidaire.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 3, 2025
Hello there. We really appreciate you taking the time to provide feedback. We understand the need to have a working appliance at home and have your unit fixed. We want to make sure that you are properly assisted. Please contact us via Live Chat at Frigidaire.com or via phone at (800) 374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Top Freezer Refrigerator
on February 27, 2025
Posted by: Nick Vale
[This review was collected as part of a promotion.] The fit and finish of refrigerator is excellent. It is wisper quite and has plenty of room. Works great in small beach house and has plenty of room. It is a nice looking addition to kitchen.
Response from frigidaire.comBy Angel, Online Outreach Specialists, February 27, 2025
Hello, Nick Vale!
We’re so happy to hear that you’re loving your refrigerator! It’s great to know that it fits perfectly in your beach house, runs quietly, and provides plenty of space. If you ever need any support, please don’t hesitate to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 (Monday-Friday, 8:30 AM - 8 PM EST). We’re always here to help!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
We’re so happy to hear that you’re loving your refrigerator! It’s great to know that it fits perfectly in your beach house, runs quietly, and provides plenty of space. If you ever need any support, please don’t hesitate to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 (Monday-Friday, 8:30 AM - 8 PM EST). We’re always here to help!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 27, 2025
Posted by: Holyone67
[This review was collected as part of a promotion.] Works well so far, bought extra warranty just to be sure
Written by a customer while visiting frigidaire.com
Customer Rating
1
Light bulb worthless
on March 1, 2025
Posted by: Lousy Product
The light bulb is so dim it is basically worthless. Also, the bottom bins are not in any type of track and move around too much.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 4, 2025
Thank you for your feedback on the Frigidaire 18 Cu. Ft. Top Freezer Refrigerator (Model FFHT1822UW). We appreciate your insight regarding the lighting and bin design. Your comments help us improve our products to better meet our customers' needs. Regarding the bins, ensuring they are properly seated or adding a non-slip liner may help reduce movement. If you need further assistance, please reach out via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re happy to help! – Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on March 1, 2025
Posted by: Cheschetah
[This review was collected as part of a promotion.] So far the new Frigidaire works great . I got this one to replace the old Frdge that got tired. I put a thermometer in the bottom section and it maintains 36 to 41 degrees perfect
Written by a customer while visiting frigidaire.com
Customer Rating
4
Generally very nice with one terrible design flaw
on March 2, 2025
Posted by: Ice1307
Nice model, all the basics for a good price. HOWEVER, and this is a big however, the design of the freezer is probably the dumbest I have ever seen. ALL of the vents are placed in such a way that no matter what you put in the freezer, however small (or large) it will block AT LEAST one vent? Who does this???? Even the ancient refri/freezer I replaced had the vents in one central pillar at a higher level so they would not get blocked. This one has vents on both top and bottom shelves literally right in the middle of the back wall....you cannot avoid blocking them unless you leave the freezer empty.
The dumbest design ever!!!!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good size nice looking refrigerator
on March 4, 2025
Posted by: Palc
[This review was collected as part of a promotion.] The refrigerator is nice looking good size works good
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on March 10, 2025
Posted by: Roccstarr10
[This review was collected as part of a promotion.] Great item!!
Written by a customer while visiting frigidaire.com