Customer reviews from frigidaire.ca
Frigidaire - 18 Cu. Ft. Upright Freezer
Average customer rating
4.8
(235 Reviews)
Rating breakdown 235 reviews
5 Stars
194
4 Stars
39
3 Stars
1
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
224 out of
230)
Customer Reviews for Frigidaire - 18 Cu. Ft. Upright Freezer
Customer Rating
4
No handles sticking out
on January 19, 2026
Posted by: Arlene H
1 Bought in December 35 (1 month ago) happy so far
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, January 21, 2026
Thank you for sharing your feedback! We’re glad to hear that you’re happy with your purchase so far. It’s always great to know when a new freezer is meeting expectations in the first few weeks of use.
If you have any questions or need assistance at any time, our team is always available to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your feedback and thank you for choosing Frigidaire. – Maria
If you have any questions or need assistance at any time, our team is always available to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your feedback and thank you for choosing Frigidaire. – Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good so far
on January 22, 2026
Posted by: GlennM999
We bought this freezer to replace a chest freezer we had for years. We like that we do not have to defrost this unit. It is easy to see what is inside, although I would like to be able to move the door shelfs, but it is not a big issue.
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, January 23, 2026
Hi, GlennM999! Thank you for sharing your feedback! We’re happy to hear your new freezer has been a smooth replacement and that you’re enjoying the convenience of no manual defrosting and better visibility inside. We appreciate your note about the door shelves—insights like this help us continue improving our designs. If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always glad to help!
-Rox
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the Size
on March 28, 2026
Posted by: Cassey
We bought this freezer a month ago and are so happy that we did.
The amount of food it holds is fenominal. The shelves, including those in the door allow for great organization. I can actually see what in the freezer, the bright interior light helps with that also. I highly reccomend this freezer.
The amount of food it holds is fenominal. The shelves, including those in the door allow for great organization. I can actually see what in the freezer, the bright interior light helps with that also. I highly reccomend this freezer.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, March 31, 2026
Thank you for sharing your wonderful feedback on the 18 Cu. Ft. Upright Freezer. We’re delighted to hear how happy you are with your purchase and that the storage capacity has exceeded your expectations. It’s great to know that the shelving design, including the door storage, is helping you stay organized and easily access your items. We’re also pleased that the bright interior lighting is making it easier to see everything inside.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If you have inquiries or assistance needed in the future, please don't hesitate to connect with us via phone call at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If you have inquiries or assistance needed in the future, please don't hesitate to connect with us via phone call at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.ca