Customer reviews from frigidaire.ca
Frigidaire - 18 Cu. Ft. Upright Freezer
Average customer rating
4.8
(231 Reviews)
Rating breakdown 231 reviews
5 Stars
192
4 Stars
37
3 Stars
1
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
220 out of
226)
Customer Reviews for Frigidaire - 18 Cu. Ft. Upright Freezer
Customer Rating
4
Roomy interior
on March 3, 2025
Posted by: Mitz224
This unit replaces a chest freezer that finally gave its last breath after years of reliable service. Roomy interior and shelves make it easy to organize.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
18 cu ft upright freezer
on November 20, 2025
Posted by: new place
We have had the freezer for a month now, it fits perfect in the area we wanted, is very spacious
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, November 21, 2025
Thank you for sharing your feedback! We’re delighted to hear that your freezer fits perfectly in your space and provides the spacious storage you were hoping for. It’s always our goal to ensure our appliances meet both functional and lifestyle needs.
If you have any questions, need assistance, or would like tips on getting the most from your freezer, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.ca or call our support team at 1-(800) 265-8352, Monday through Friday, from 8:30 AM to 8:00 PM EST. We’re always happy to help and ensure your experience with our products is exceptional. —Maria
If you have any questions, need assistance, or would like tips on getting the most from your freezer, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.ca or call our support team at 1-(800) 265-8352, Monday through Friday, from 8:30 AM to 8:00 PM EST. We’re always happy to help and ensure your experience with our products is exceptional. —Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
GOOD SIZE
on November 26, 2025
Posted by: Thorndaleowl
We upgraded to a larger model and are really pleased. Very easy to find things.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, November 26, 2025
Thank you for your feedback. We’re pleased to hear the upgraded model meets your needs and makes organizing items easier. Should you have any additional questions or concerns, please don't hesitate to connect with us via calling us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Lots of room
on December 7, 2025
Posted by: Ljds
Freezer has lots of room and easy to stack food in.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
As advertized
on December 28, 2025
Posted by: MMacdo12
Just what we wanted. Working well. Lots of room. Simple to use.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, December 29, 2025
Thank you for your review! We’re glad to hear the appliance is meeting your needs, with plenty of room and easy-to-use features. Should you have any additional questions or concerns, please don't hesitate to connect with us by calling us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great freezer
on January 3, 2026
Posted by: Roscoe1
Very happy with this freezer. Had bought one previously
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, January 6, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear that you’re very happy with your freezer and that it continues to meet your expectations, just like your previous one. We appreciate your loyalty to Frigidaire!
If you ever have questions or need assistance, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 800-265-8352 or via live chat on our website.
Best Regards,
Ruth
If you ever have questions or need assistance, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 800-265-8352 or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love it!
on January 4, 2026
Posted by: HHHHHHH
Love that I can see exactly what is in the freezer. No bending over. Wish I had bought years ago. Everything is neat and tidy! I smile every time I open it.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, January 7, 2026
Hi there! Thank you so much for sharing this wonderful feedback with us! We’re delighted to hear how much you’re enjoying the freezer design and how easy it is to see and organize everything without bending over.
It’s great to know that it’s helping keep things neat and tidy—and even better that it brings a smile to your face every time you open it. That’s exactly the kind of experience we hope to create for our customers.
Thank you for choosing Frigidaire and for taking the time to share your enthusiasm. If you need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great to know that it’s helping keep things neat and tidy—and even better that it brings a smile to your face every time you open it. That’s exactly the kind of experience we hope to create for our customers.
Thank you for choosing Frigidaire and for taking the time to share your enthusiasm. If you need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.ca