Customer reviews from frigidaire.ca
Frigidaire - 18 Cu. Ft. Upright Freezer
Average customer rating
4.8
(238 Reviews)
Rating breakdown 238 reviews
5 Stars
197
4 Stars
39
3 Stars
1
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
227 out of
233)
Customer Reviews for Frigidaire - 18 Cu. Ft. Upright Freezer
Customer Rating
5
Great freezer
on January 3, 2026
Posted by: Roscoe1
Very happy with this freezer. Had bought one previously
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, January 6, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear that you’re very happy with your freezer and that it continues to meet your expectations, just like your previous one. We appreciate your loyalty to Frigidaire!
If you ever have questions or need assistance, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 800-265-8352 or via live chat on our website.
Best Regards,
Ruth
If you ever have questions or need assistance, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 800-265-8352 or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
As advertized
on December 28, 2025
Posted by: MMacdo12
Just what we wanted. Working well. Lots of room. Simple to use.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, December 29, 2025
Thank you for your review! We’re glad to hear the appliance is meeting your needs, with plenty of room and easy-to-use features. Should you have any additional questions or concerns, please don't hesitate to connect with us by calling us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Lots of room
on December 7, 2025
Posted by: Ljds
Freezer has lots of room and easy to stack food in.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
GOOD SIZE
on November 26, 2025
Posted by: Thorndaleowl
We upgraded to a larger model and are really pleased. Very easy to find things.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, November 26, 2025
Thank you for your feedback. We’re pleased to hear the upgraded model meets your needs and makes organizing items easier. Should you have any additional questions or concerns, please don't hesitate to connect with us via calling us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
4
18 cu ft upright freezer
on November 20, 2025
Posted by: new place
We have had the freezer for a month now, it fits perfect in the area we wanted, is very spacious
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, November 21, 2025
Thank you for sharing your feedback! We’re delighted to hear that your freezer fits perfectly in your space and provides the spacious storage you were hoping for. It’s always our goal to ensure our appliances meet both functional and lifestyle needs.
If you have any questions, need assistance, or would like tips on getting the most from your freezer, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.ca or call our support team at 1-(800) 265-8352, Monday through Friday, from 8:30 AM to 8:00 PM EST. We’re always happy to help and ensure your experience with our products is exceptional. —Maria
If you have any questions, need assistance, or would like tips on getting the most from your freezer, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.ca or call our support team at 1-(800) 265-8352, Monday through Friday, from 8:30 AM to 8:00 PM EST. We’re always happy to help and ensure your experience with our products is exceptional. —Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Roomy interior
on March 3, 2025
Posted by: Mitz224
This unit replaces a chest freezer that finally gave its last breath after years of reliable service. Roomy interior and shelves make it easy to organize.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the size
on January 21, 2025
Posted by: Betty84
I was surprised how tall snd roomy this freezer is and am impressed with how much it can hold. Nice and bright inside and out. Looking forward to keeping it stocked.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Nice freezer but doing a review in the first month is not a fair review
on December 10, 2024
Posted by: Deejay11
It’s a good freezer so far but not a fair review in the first month! Also if you cheap out on the length of the cord it kind of makes you wonder what else? Our old freezer lasted 35 years and it was a Frigidaire so let me give a review when this one is 35 years old!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca