Customer reviews from frigidaire.ca
Frigidaire - 18 Cu. Ft. Upright Freezer
Average customer rating
4.8
(225 Reviews)
Rating breakdown 225 reviews
5 Stars
187
4 Stars
36
3 Stars
1
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
214 out of
220)
Customer Reviews for Frigidaire - 18 Cu. Ft. Upright Freezer
Customer Rating
1
Pretty Disappointing
on July 12, 2023
Posted by: Nothing Lasts Long
We are getting tired of throwing out food that got totally thawed in our "freezer"
We've had this freezer for a couple of years, and the defrost cycle has gotten steadily worse. It started after about 5 or 6 months, I noticed that bread / buns were sometimes not frozen. This has progressed now to the point where we had steaks and seafood totally thawed and had to throw them out. turned the temperature to its lowest setting, works great until it decides to defrost everything again.
Called a repair man to take a look. estimate for parts was just over half of purchase price. plus installation... might as well buy a new freezer.
I guarantee that it won't be a frigidaire.
We've had this freezer for a couple of years, and the defrost cycle has gotten steadily worse. It started after about 5 or 6 months, I noticed that bread / buns were sometimes not frozen. This has progressed now to the point where we had steaks and seafood totally thawed and had to throw them out. turned the temperature to its lowest setting, works great until it decides to defrost everything again.
Called a repair man to take a look. estimate for parts was just over half of purchase price. plus installation... might as well buy a new freezer.
I guarantee that it won't be a frigidaire.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, July 13, 2023
Hello there. We're sorry to hear that this has been your experience. We understand that there are some quality issues with your appliance. We hope you understand that there are some limitations once your appliance has passed the manufacturer's warranty. However, we are here to help with any possible options we have. You can also check the link for available service providers in your area to check on your unit. https://support.frigidaire.com/Owner-Center/Service-Repair/ If ever you need more assistance, feel free to connect with us via phone at 800-265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we'll be glad to help.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Freezer
on July 15, 2023
Posted by: chobo2
I have my freezer for a few weeks now and love it, I love that I can finally organize my food alot better than a chest freezer. I like that it has alarms that go off if the freezer is too long open or has dropped in temperature. My last freezer had none of these and it took days till I discovered it had failed.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features
on July 17, 2023
Posted by: Papabear4654
We bought this item about a month ago, I really like the feature that if the door is ajar the freezer lets you know it.
Great for people who forget
Great for people who forget
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great product
on July 19, 2023
Posted by: Mike786
Easy installation and like the features and easy to understand manual.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
BIG UPRIGHT FREEZER
on July 19, 2023
Posted by: Bash
Very happy i bought this freezer, big enough for 2 people, lots of shelfs & also on the door.
Very quiet freezer with light on the bottom indicating it is on.. Just the right freezer for us.
Very quiet freezer with light on the bottom indicating it is on.. Just the right freezer for us.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love It!
on July 26, 2023
Posted by: Valeri
Purchased this to replace an old chest freezer and love how I can organize everything. No more digging to the bottom to try and find something. Purchase a couple clear plastic containers and have labeled for easy organization.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great freezer with plenty of space!
on July 26, 2023
Posted by: Mama Rose
We just purchased this stand up freezer after “suffering”
With a small chest freezer for the past few years. Nothing wrong with a chest freezer, but in this case, it’s like comparing a small car to a deluxe truck. We just love how easy it is
With a small chest freezer for the past few years. Nothing wrong with a chest freezer, but in this case, it’s like comparing a small car to a deluxe truck. We just love how easy it is
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
I love the sleek lines
on July 27, 2023
Posted by: lakeerie50
I bought this a month ago to replace a 20 something Frigidaire freezer and I a very happy I did. Frigidaires are the best.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca