Customer reviews from jbl.com
JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Average customer rating
3.4
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
61
4 Stars
30
3 Stars
14
2 Stars
12
1 Star
36
94%of customers recommend this product.
(
17 out of
18)
Customer Reviews for JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Customer Rating
5
on February 9, 2026
Posted by: Happy customer 2026
from Michigan
Great quality definitely glad I switched my earbud brand. I went from beats to JBL. And JBL last longer on time I don’t have to charge them as much as I had to do with beats. So Happy with my decision I will be buying another pair.
Written by a customer while visiting jbl.com
Customer Rating
5
Perfect quality earbuds
on February 4, 2026
Posted by: Havard 31
from Mosspoint ms
I bought my jbl earbuds close to a month ago and I am really satisfied with the quality of them im glade I purchased them they was a reasonably priced and quality is great they last pretty much all day on the battery and the sound is great also i really recommend getting a pair if your in the market for a good pare of earbuds you will not regret it i would rate them 10 stars if there was an option to
Written by a customer while visiting jbl.com
Customer Rating
4
Good deal
on February 4, 2026
Posted by: Pop pop
I always have good luck with JBL been buying their products for years,I seem to always end up with JBL after I go out looking for other brand, highly recommended.
Written by a customer while visiting jbl.com
Customer Rating
5
Great quality!
on February 3, 2026
Posted by: Samlistens26
I really like these earbuds. They seem to have really good sounds quality, and the buttons are easy to learn. They also can get loud enough to hear over machines and wind, but quiet enough to hear people over without effort.
Written by a customer while visiting jbl.com
Customer Rating
1
Not happy
on February 2, 2026
Posted by: Hmph
from Dc
Case stopped charging ear buds. Less than 6 months of you.
Response from jbl.comBy Customer Support, February 3, 2026
We appreciate your feedback on our JBL Endurance Race TWS. We're here to help. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, earwax, etc. Please ensure the pins are dry before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Stay in ear
on February 1, 2026
Posted by: Small ears2
Great sound for the size. They fit and stay in my ear with activity.
Written by a customer while visiting jbl.com
Customer Rating
2
Very Large Earbuds
on January 20, 2026
Posted by: Diane26
from Cleveland, TN
The sound is great but the size of these earbuds are so huge that they don’t even fit in my ears. I actually have them away. I sure wish someone would have left a review like this so I could have been warned and got the tiny pair.
Response from jbl.comBy Customer Support, January 20, 2026
Thanks for your feedback. Our JBL Endurance Race TWS are designed to stay securely in your ears and come with three ear tip sizes (S, M, L) so you can find the best fit for your ear canal, which helps with both comfort and stability. You can also check with third-party retailers for a smaller ear tip size that is compatible with our Endurance Race TWS if the smallest one still does not fit perfectly. For future use, you may try our "JBL Fit Checker," which can help recommend the best earbuds that would fit you the best. https://fitchecker.jbl.com/?viewMode=user
Written by a customer while visiting jbl.com
Customer Rating
1
Nope
on January 8, 2026
Posted by: Megan94
Bought as a Christmas gift for my boyfriend. The sound isn’t loud at all and has progressively gotten lower after each use. It’s only been a couple weeks. Waste of money
Response from jbl.comBy Customer Support, January 8, 2026
Thanks for bringing this to our attention. We recommend changing the ear tip sizes, checking for any dust or debris blocking the ear tip screen, and verifying the balance control on your source device. Additionally, try connecting the unit to a different source device to see if this resolves the issue. If the problem persists, please contact us via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com