Customer reviews from jbl.com
JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Average customer rating
3.4
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
61
4 Stars
30
3 Stars
14
2 Stars
12
1 Star
36
94%of customers recommend this product.
(
17 out of
18)
Customer Reviews for JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Customer Rating
1
Worked great at first but soon stopped working.
on October 26, 2026
Posted by: Anonymous
from Spokane valley, Washington, United States
These Earbuds worked amazing for me, for about 3 months after that they have been buzzing and popping and have now had issues with volume, I followed their recommendations for cleaning, and dry storage. But they just have been a challenge to use. They have some great features, love the talk-through and the Ambient aware settings, but when I can even hear the music im listening to its a problem.
Written by a customer while visiting jbl.com
Customer Rating
3
Features. Case. Ease of use.
on September 26, 2026
Posted by: Durability Doubtful
Loved them a lot. Great functionality. However, the left ear recently stopped working and I’ve only had them since April (roughly 5-6 months). The older version I purchased are still working. Will repurchase because of the price and features. But actively looking for more durable alternatives.
Response from jbl.comBy Customer Support, September 26, 2026
Thank you for bringing this to our attention. We can see that one of our colleagues is already assisting you and has provided the next steps regarding your concern. If you require further assistance or have any questions, please feel free to reply directly to their email so all communication remains in the same case for proper documentation and follow-up.
Written by a customer while visiting jbl.com
Customer Rating
1
Good for 5 months
on July 28, 2026
Posted by: Steviewp
Bought in February.
One already stopped working.
Not super happy
One already stopped working.
Not super happy
Response from jbl.comBy Customer Support, July 28, 2026
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our support team via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
4
Great product
on June 22, 2026
Posted by: Shannon445
from Wisconsin
Great product at a great price. Easy to connect and use, good battery life, and waterproof. I like them better than the high priced set my daughter bought for me.
Written by a customer while visiting jbl.com
Customer Rating
4
Solid
on June 22, 2026
Posted by: Yohan901
Incredibly solid product. However, Issues you may have: they make the ears sore after prolonged use and every blue moon, one side disconnects during a call. Also, one side wont fully charge to 100% only 90% unless the case itself is charging.
Written by a customer while visiting jbl.com
Customer Rating
4
Good bass
on June 20, 2026
Posted by: Miketrout27
from California
Got em about 3 weeks ago use em to run every morning prior was using the apple ones and they failed alledgedly due to sweat corrosion and the jbls are water resistant I hope they last first thing I noticed is more base than apple but sound is a bit muffled compared to apple
Written by a customer while visiting jbl.com
Customer Rating
5
Endurance race earbuds
on June 17, 2026
Posted by: CRead
from Coopersville mi
All jbl products i own sound absolutely awesome. Earbuds are great quality and easy to link. Love em!!
Written by a customer while visiting jbl.com
Customer Rating
5
Easy to use
on June 17, 2026
Posted by: geb59
So happy with sound quality of these earbuds and ease of use
Written by a customer while visiting jbl.com