Customer reviews from jbl.com
JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Average customer rating
3.7
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
30
4 Stars
15
3 Stars
5
2 Stars
3
1 Star
13
94%of customers recommend this product.
(
17 out of
18)
Customer Reviews for JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Customer Rating
5
Way better than my airpods
on January 30, 2024
Posted by: Mrinmanda
from Detroit, MI
Switched to these ear buds when my airpods finally broke and it was one of the best decisions I've ever made. The battery life is so much longer, the sound quality is loads better, and I can wear them in the shower?!? I'm stoked about these bad boys honestly. I normally never go back to leave reviews for products but I'm genuinely so happy with this purchase I sought out a way to leave a review to let people know. So far, the only annoyance I have is the fact that the touch pad on the earbud to control volume/playback is a little too sensitive... Sometimes when I'm working out or when I'm in the shower something will hit it and it'll skip/pause the song or something. Otherwise, I'm really happy with the different silicone covers that come with it, because it was very easily customizable for my ears. The BIGGEST thing is the fact these ear buds turn off after not playing any sound for a while, so if you forget you have them in or you forget to put them back in the case they're not just constantly draining the battery. I sound like they're paying me to write this and I promise they're not. Maybe I'm just really geeked over the way technology continues to advance, but all I know is when I got my airpods, it felt like magic, and these earbuds blow airpods out of the water. I've had them for about 3 months and they're still working like the day I bought them. Overall, VERY happy with my purchase would absolutely recommend.
Written by a customer while visiting jbl.com
Customer Rating
4
The survived a washing machine
on February 2, 2024
Posted by: Willg95
from Pennsylvania
Bought these to use at work and at home as both a Bluetooth earpiece and tws headphones. I will tell you they have survived being run through a washer and the daily abuse of a tow truck operator. Only thing I had to do after accidently leaving them in a pair work pants was to let them dry out then charge them
Written by a customer while visiting jbl.com
Customer Rating
5
Great for SNOWBOARDING and MOUNTAIN BIKING!!!!!!
on March 15, 2024
Posted by: COOP09
This is TRULY a good product, love it for snowboarding, LOVE it for mountain biking. If you want a actually good product that stays in your ear like a boss, go JBL!
Written by a customer while visiting jbl.com
Customer Rating
5
Sweet JBL earbuds
on March 28, 2024
Posted by: Rockit
from PHX AZ
I’m happy they connected first try to exercise bike at my gym. My cheap Tozo earbuds didn't even register.
Besides looking cool, they stay put.
I bin using JBL since 1979. These do not disappoint!
Besides looking cool, they stay put.
I bin using JBL since 1979. These do not disappoint!
Written by a customer while visiting jbl.com
Customer Rating
2
Trouble Shooting Issues
on April 9, 2024
Posted by: Jake226
The sound quality is great but I have a problem where only one of the earbuds will play at a time. I followed some tutorials online to try and find a solution but havent been able to get them to work properly again. Really frustrating.
Response from jbl.comBy Customer Support, Customer Support, April 9, 2024
We appreciate your feedback. To reconnect the left and right earbuds of your JBL Endurance Race TWS. First, forget/unpair the headphones on your device then manually pair the two earpieces together. Take both earbuds out of the charging case and ensure they have sufficient battery then tap three times on each earbud simultaneously, and the LED indicator lights will start flashing Blue. This will put the earbuds in pairing mode and they will then attempt to re-establish the wireless connection between the left and right earbuds. If the issue remains, please contact our customer support for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing
on May 19, 2024
Posted by: Clm90
Works great sounds amazing and fits really well. Love it
Written by a customer while visiting jbl.com
Customer Rating
1
Stupid design, just stupid
on June 19, 2024
Posted by: jgd927
from Virginia
Can't hear output, the volume is set so low and seemingly impossible to change.
Response from jbl.comBy Customer Support, June 19, 2024
We hear your feedback with our JBL Endurance Race TWS. We recommend using our JBL Headphones App to get the most out of your earbuds so you can also utilize the equalizer and other features through the app. If you need more help, please contact our customer support so we can assist you.
Written by a customer while visiting jbl.com
Customer Rating
1
Stopped working
on July 21, 2024
Posted by: Alexis24
The earbud will eventually stop working. I have purchased 2 of these and randomly the right earbuds won’t play but can still control the left earbuds. I really liked them because they stay in place during runs but once they stopped working properly they are pretty much worthless. I’ve followed all the steps the fix the issue but it continues to happen.
Response from jbl.comBy Customer Support, July 22, 2024
Thanks for your feedback. We're here to help. Here are some troubleshooting steps that might help to isolate the issue with your JBL Endurance Race. Try connecting the headphones to other devices or try playing other music from other sources. You may also perform a reset with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. If these steps don't work, to further assist you, please contact us.
Written by a customer while visiting jbl.com