Customer reviews from jbl.com
JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Average customer rating
4
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
33
4 Stars
15
3 Stars
4
2 Stars
3
1 Star
7
95%of customers recommend this product.
(
21 out of
22)
Customer Reviews for JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Customer Rating
5
Great Product
on December 16, 2023
Posted by: CDavis
Super easy to use. Great sound. Unbelievable sound quality.
Written by a customer while visiting jbl.com
Customer Rating
3
Their Awesome! Until...
on January 9, 2024
Posted by: jewell08
from Dallas, TX
I love this earbud! They are some of the only moderately priced earbuds that truly last an entire workday without the need to recharge. I have small ears and they fit great, don't hurt and don't fall out. I have one set that I keep at my office and bought a second pair to use when I walk my dog. I've sung their praises to many people... However, that was before the problems started.
My only complaint is after six months they drop sound in one earbud. This has now happened twice. Since it's within the first year they'll send me new ones at no charge, but it's frustrating to be using them fine one day and the next day there's no sound. I guess I'll just keep sending them back until I can file a claim on the extra protection plan I bought to maybe buy something else.
My only complaint is after six months they drop sound in one earbud. This has now happened twice. Since it's within the first year they'll send me new ones at no charge, but it's frustrating to be using them fine one day and the next day there's no sound. I guess I'll just keep sending them back until I can file a claim on the extra protection plan I bought to maybe buy something else.
Response from jbl.comBy Customer Support, January 9, 2024
We're here to help with your JBL Endurance Race. A simple cleaning will almost always fix this problem. If cleaning doesn't solve the problem, the next thing to check is the balance control. This allows you to make one side louder than the other. Be sure that the left/right balance control is set to default (centered) on your Apps and Source device. For more help, you can reply directly to the email from our customer support for immediate assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Way better than my airpods
on January 30, 2024
Posted by: Mrinmanda
from Detroit, MI
Switched to these ear buds when my airpods finally broke and it was one of the best decisions I've ever made. The battery life is so much longer, the sound quality is loads better, and I can wear them in the shower?!? I'm stoked about these bad boys honestly. I normally never go back to leave reviews for products but I'm genuinely so happy with this purchase I sought out a way to leave a review to let people know. So far, the only annoyance I have is the fact that the touch pad on the earbud to control volume/playback is a little too sensitive... Sometimes when I'm working out or when I'm in the shower something will hit it and it'll skip/pause the song or something. Otherwise, I'm really happy with the different silicone covers that come with it, because it was very easily customizable for my ears. The BIGGEST thing is the fact these ear buds turn off after not playing any sound for a while, so if you forget you have them in or you forget to put them back in the case they're not just constantly draining the battery. I sound like they're paying me to write this and I promise they're not. Maybe I'm just really geeked over the way technology continues to advance, but all I know is when I got my airpods, it felt like magic, and these earbuds blow airpods out of the water. I've had them for about 3 months and they're still working like the day I bought them. Overall, VERY happy with my purchase would absolutely recommend.
Written by a customer while visiting jbl.com
Customer Rating
4
The survived a washing machine
on February 2, 2024
Posted by: Willg95
from Pennsylvania
Bought these to use at work and at home as both a Bluetooth earpiece and tws headphones. I will tell you they have survived being run through a washer and the daily abuse of a tow truck operator. Only thing I had to do after accidently leaving them in a pair work pants was to let them dry out then charge them
Written by a customer while visiting jbl.com
Customer Rating
5
Great for SNOWBOARDING and MOUNTAIN BIKING!!!!!!
on March 15, 2024
Posted by: COOP09
This is TRULY a good product, love it for snowboarding, LOVE it for mountain biking. If you want a actually good product that stays in your ear like a boss, go JBL!
Written by a customer while visiting jbl.com
Customer Rating
5
Sweet JBL earbuds
on March 28, 2024
Posted by: Rockit
from PHX AZ
I’m happy they connected first try to exercise bike at my gym. My cheap Tozo earbuds didn't even register.
Besides looking cool, they stay put.
I bin using JBL since 1979. These do not disappoint!
Besides looking cool, they stay put.
I bin using JBL since 1979. These do not disappoint!
Written by a customer while visiting jbl.com
Customer Rating
2
Trouble Shooting Issues
on April 9, 2024
Posted by: Jake226
The sound quality is great but I have a problem where only one of the earbuds will play at a time. I followed some tutorials online to try and find a solution but havent been able to get them to work properly again. Really frustrating.
Response from jbl.comBy Customer Support, Customer Support, April 9, 2024
We appreciate your feedback. To reconnect the left and right earbuds of your JBL Endurance Race TWS. First, forget/unpair the headphones on your device then manually pair the two earpieces together. Take both earbuds out of the charging case and ensure they have sufficient battery then tap three times on each earbud simultaneously, and the LED indicator lights will start flashing Blue. This will put the earbuds in pairing mode and they will then attempt to re-establish the wireless connection between the left and right earbuds. If the issue remains, please contact our customer support for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing
on May 19, 2024
Posted by: Clm90
Works great sounds amazing and fits really well. Love it
Written by a customer while visiting jbl.com