Customer Reviews for JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Customer Rating
3
Great but not actually waterproof
on March 11, 2026
Posted by: Elsa22
from CA
I bought this product and have been really happy with it until it broke. The first time the earbuds suddenly stopped working and charging after coming in contact with water (not submerged). I was able to get new earbuds because they were still under warranty. Those worked great until just yesterday when they fell out of my pocket and into the shallow part of my community pool. Fished em out immediately and set them in sun to dry and then left them next to my dehumidifier for a few hours. Both the case and one earbuds still work but the other is completely dead. Won’t charge, won’t connect to anything. Very disappointed because the description of these headphones specifically describes them as ready for accidental drops into water. And now, my warranty is over so of course I can’t file for that and get a replacement. So great product just be very careful with water. Definitely not as waterproof as they claim to be….
Response from jbl.comBy Customer Support, March 11, 2026
Thank you for your feedback on our JBL Endurance Race and for bringing this to our attention. We would like to work with you directly, and we will send you an email shortly.
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