Customer reviews from jbl.com
JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Average customer rating
3.4 out of 5
3.4
(153 Reviews)
Open Ratings Snapshot
Rating breakdown 153 reviews
5 Stars
61
4 Stars
30
3 Stars
14
2 Stars
12
1 Star
36
94%of customers recommend this product. 
(
17 out of 18
)
Best Buy Privacy Policy
Customer Reviews for JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Customer Rating
3 out of 5
3
Great but not actually waterproof
on March 11, 2026
Posted by: Elsa22
from CA
I bought this product and have been really happy with it until it broke. The first time the earbuds suddenly stopped working and charging after coming in contact with water (not submerged). I was able to get new earbuds because they were still under warranty. Those worked great until just yesterday when they fell out of my pocket and into the shallow part of my community pool. Fished em out immediately and set them in sun to dry and then left them next to my dehumidifier for a few hours. Both the case and one earbuds still work but the other is completely dead. Won’t charge, won’t connect to anything. Very disappointed because the description of these headphones specifically describes them as ready for accidental drops into water. And now, my warranty is over so of course I can’t file for that and get a replacement. So great product just be very careful with water. Definitely not as waterproof as they claim to be….
Response from jbl.comBy Customer Support, March 11, 2026
Thank you for your feedback on our JBL Endurance Race and for bringing this to our attention. We would like to work with you directly, and we will send you an email shortly.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great sound, no complaints
on March 9, 2026
Posted by: BrianP
from FL
Bought these to use on the plane with my phone. Much better than I ever expected. Crisp clear sound, easy to pair, comfortable, no complaints at all. Planning to use them when working in the yard now too since they sound so good.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
I like everything about this speaker
on March 7, 2026
Posted by: Johnny Bazz
from Connecticut
I bought this little Bluetooth speaker for myself but as soon as my 23 year-old son saw and heard how loud it was and how convenient it was, he borrowed it and I never started again so I had to go out and buy it another one for myself
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Good deal
on March 7, 2026
Posted by: Johnny420
Great deal, nice sound and pretty comfortable. A little bulky but not too bad
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
The music continues to travel through the family..
on March 5, 2026
Posted by: Hogmon52
I love my new buds so much I bought a set for my son.
And he loves his as well.
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
on February 28, 2026
Posted by: Carson68588
I got these for my birthday and they worked great and still sound great but one day I dropped them in the shop and they got a small amount of dust and metal shavings on them. Even after cleaning them many of many times they still don’t connect back to the case. Meaning they are left on all day IN the case and they still won’t connect to the case.
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
Never again
on February 25, 2026
Posted by: Any1706
from Albany ga
Had them for about 6 months never hold a charge dead in an hour or less got frustrated and through then in the trash! No more JBL anything for me!
Response from jbl.comBy Customer Support, February 26, 2026
Thanks for bringing this to our attention. We appreciate your input, and we'll make sure to forward it to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great sound !
on February 25, 2026
Posted by: eric 65
from Ct
I bought them a mont ago to use while at gym love the fact they don’t feel like they are going to fall out and that they are water proof the only thing is there are not labeled left or right that I see I might be wrong !
Written by a customer while visiting jbl.com
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