Customer reviews from jbl.com
JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Average customer rating
4
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
33
4 Stars
15
3 Stars
4
2 Stars
3
1 Star
7
95%of customers recommend this product.
(
21 out of
22)
Customer Reviews for JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Customer Rating
5
Great product better service
on December 3, 2022
Posted by: looneyboy
from Laurel Montana
I bought these earbuds about three weeks ago, and I absolutely love them. The sound quality is amazing. So many earbuds have really strong bass, but cant keep the mids and highs sounding good, these can! Bass is punchy and plentiful, mids and highs are clear and sharp. An amazing product. I also purchased a JBL go 3 and UPS lost it. I contacted JBL via chat, told them the situation and within 24 hours a new speaker was shipped to me. Very happy with the entire experiance.
Written by a customer while visiting jbl.com
Customer Rating
1
Faulty sound.
on December 16, 2023
Posted by: Nidz124
I bought this and expected both speakers to work. But the right dies out at random times despite being fully charged. This issue happened within a week of first opening and using the brand nes headphones.
Response from jbl.comBy Customer Support, December 18, 2023
Thanks for your feedback. Please note that this is not normal for a unit that is recently purchased. We want to work with you directly, please contact our customer support for further assistance with your JBL Endurance Race TWS.
Written by a customer while visiting jbl.com
Customer Rating
5
With these I am well pleased
on September 16, 2022
Posted by: coffeepastor83
from Wisconsin
I bought these based on the promise that they stay in your ears no matter what you are doing. I'm very pleased that they fit the bill, after a few weeks of testing them both stationary and while chasing my dog around the dog park. It took a couple tries to find the best fit, and each ear needs a different size, but I'm glad it came with various options to create the best fit. The sound is full and it's fun using the App (iOs capable) to try different sound qualities. The noise-cancelling feature will be very helpful when traveling on an airplane, but it is a little discomforting while out in the world where it's good to know what's going on around you, even with the ambience awareness adjusted. Overall, I'm glad I made a good choice in these earbuds. I'm a fan of JBL speakers anyway, this solidifies it.
Written by a customer while visiting jbl.com
Customer Rating
1
Don't buy if you need help with setup and use
on September 14, 2023
Posted by: Tricked again
from NY
I'm someone who has never used wireless earbuds and could use some instructions on how to use these things. The instructions were crudely drawn pictures with hardly any text and the text was too small for me to read.
Products and companies that provide little to no service with hardly any instructions on how to use the product is a pet peeve of mine.
Products and companies that provide little to no service with hardly any instructions on how to use the product is a pet peeve of mine.
Do better JBL.
These will be returned tomorrow.
By Customer Support, September 15, 2023
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Endurance Race TWS didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. Once you remove the earbuds from the charging case, the earbuds will automatically turn on. To pair, go to your source device's Bluetooth settings and tap on "JBL Endurance Race TWS". If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
4
Base was good until the fell out
on September 15, 2023
Posted by: Rustin
from Nacogdoches texas
Mine got messed up when I was working on something the fell out of my ear and base started to mess up
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound
on September 23, 2023
Posted by: CHhh
Excellent bass, great price. Much better sound than my old Jabra Elite 75t. Doesn't fit quite as well.
Written by a customer while visiting jbl.com
Customer Rating
4
Awesome ear buds!!
on September 28, 2023
Posted by: JGarcia2662
from Texas
These ear buds are exactly what I needed for the gym. Great sound and they do not fall off. Great sound quality with good bass! JBL is simply the best.
Written by a customer while visiting jbl.com
Customer Rating
4
Great quality!
on December 1, 2023
Posted by: Ann16
Quality is exceptional! Easily connects to my phone with a simple setup. Are somewhat waterproof. I was mostly wondering if they would survive a quick swim. Handles up to 1 meter of water for 30 minutes.
The only downside is that my ears must be oddly shaped. They like to fall out sometimes but I think that may just be me.
The only downside is that my ears must be oddly shaped. They like to fall out sometimes but I think that may just be me.
Written by a customer while visiting jbl.com