Customer Reviews for JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Customer Rating
4
Great Earbuds, worth the purchase!
on March 22, 2026
Posted by: RMN1
from San Antonio, Texas
These are some really good earbuds. They sound great and don’t feel uncomfortable in the ears after 30 minutes. My only issue is that they tend to randomly disconnect and take a minute or two to reconnect during phone calls.
Bought this on sale ealrier this month and the left earbud is already having issues. It's not at the same volume as the right earbud, would sometime produce no noise at all or worse produce a indescribable noise. Would not buy again.
Response from jbl.comBy Customer Support, March 20, 2026
Thanks for your inquiry. To get the best sound from your JBL Endurance Race, ensure a tight seal by angling the ear tip downward, twisting the earbud to fit securely, and maintaining that seal. If volume is still imbalanced, clean the contact pins with alcohol and a cotton swab, then dry them. Also, please check if the balance control of your source device's sound settings is set to default (centered). If you need more help, please contact our customer support.
Long lasting batteries and snug fit. Really tough in a lot of wind as they amplify the sound.
Response from jbl.comBy Customer Support, March 12, 2026
We appreciate your feedback. We're delighted to hear that you're enjoying our JBL Endurance Race with its durable battery and great fit on the ears that brings out its sound quality.
I bought this product and have been really happy with it until it broke. The first time the earbuds suddenly stopped working and charging after coming in contact with water (not submerged). I was able to get new earbuds because they were still under warranty. Those worked great until just yesterday when they fell out of my pocket and into the shallow part of my community pool. Fished em out immediately and set them in sun to dry and then left them next to my dehumidifier for a few hours. Both the case and one earbuds still work but the other is completely dead. Won’t charge, won’t connect to anything. Very disappointed because the description of these headphones specifically describes them as ready for accidental drops into water. And now, my warranty is over so of course I can’t file for that and get a replacement. So great product just be very careful with water. Definitely not as waterproof as they claim to be….
Response from jbl.comBy Customer Support, March 11, 2026
Thank you for your feedback on our JBL Endurance Race and for bringing this to our attention. We would like to work with you directly, and we will send you an email shortly.
Bought these to use on the plane with my phone. Much better than I ever expected. Crisp clear sound, easy to pair, comfortable, no complaints at all. Planning to use them when working in the yard now too since they sound so good.