Customer reviews from jbl.com
JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Average customer rating
3.4
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
61
4 Stars
30
3 Stars
14
2 Stars
12
1 Star
36
94%of customers recommend this product.
(
17 out of
18)
Customer Reviews for JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Customer Rating
5
Game changer
on March 29, 2026
Posted by: Chief Bannerelk
That twist lock and the adjustable ear tips are game changers. When I first tried them I was very disappointed in the bass response. Then I changed the size of the ear tips and they came ALIVE! The twist lock feature keep them secure and honestly add to the comfort quite a bit. I own many earbuds and these by far are the best sound and comfort. At this price, they are a great buy.
Written by a customer while visiting jbl.com
Customer Rating
1
on March 29, 2026
Posted by: Bob133
Did not last 1 day, right speaker blew out. Can play music too loud.
Response from jbl.comBy Customer Support, April 1, 2026
We’d like to help you with your JBL Endurance Race TWS. Please start by checking the equalizer settings on your phone and setting them to default. If you are using an equalizer in the app, try turning it off as well. We also recommend trying to connect your product to a different device or play audio using a different application. You may also try doing a Factory Reset. Take both earbuds out. Make sure that they are not connected to any Bluetooth devices. Press either the left or right earbud two (2) times, then hold it on the third tap for 5 seconds. Once done, put both earbuds back inside the charging case for 10 seconds while the lid is closed, and try pairing them again with your device to see if it fixes the issue. If the issue persists, please note that our products include a 1‑year manufacturer’s warranty from the date of purchase. Feel free to contact our customer support for further assistance. https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
4
Great Earbuds, worth the purchase!
on March 22, 2026
Posted by: RMN1
from San Antonio, Texas
These are some really good earbuds. They sound great and don’t feel uncomfortable in the ears after 30 minutes. My only issue is that they tend to randomly disconnect and take a minute or two to reconnect during phone calls.
Written by a customer while visiting jbl.com
Customer Rating
5
These are dope for the price!
on March 18, 2026
Posted by: Spliff
from Massachusetts
These ear buds are the bomb, I love them I will buy them again an I also love the app for them
Written by a customer while visiting jbl.com
Customer Rating
1
Left earbud already having issues.
on March 18, 2026
Posted by: Leftearbud
Bought this on sale ealrier this month and the left earbud is already having issues. It's not at the same volume as the right earbud, would sometime produce no noise at all or worse produce a indescribable noise. Would not buy again.
Response from jbl.comBy Customer Support, March 20, 2026
Thanks for your inquiry. To get the best sound from your JBL Endurance Race, ensure a tight seal by angling the ear tip downward, twisting the earbud to fit securely, and maintaining that seal. If volume is still imbalanced, clean the contact pins with alcohol and a cotton swab, then dry them. Also, please check if the balance control of your source device's sound settings is set to default (centered). If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome purchase
on March 17, 2026
Posted by: Nuenue
from Minneapolis Minnesota
They were great I had them a total of four days then I lost a earbud.great product
Written by a customer while visiting jbl.com
Customer Rating
5
Great features
on March 16, 2026
Posted by: Ghost85
This is nice 👍🏾 just right yall jump on this it’s 🔥🔥🔥🔥🔥
Written by a customer while visiting jbl.com
Customer Rating
3
Great with caveat
on March 11, 2026
Posted by: Alyssam
Long lasting batteries and snug fit. Really tough in a lot of wind as they amplify the sound.
Response from jbl.comBy Customer Support, March 12, 2026
We appreciate your feedback. We're delighted to hear that you're enjoying our JBL Endurance Race with its durable battery and great fit on the ears that brings out its sound quality.
Written by a customer while visiting jbl.com