Customer reviews from jbl.com
JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Average customer rating
3.5
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
61
4 Stars
30
3 Stars
13
2 Stars
12
1 Star
35
94%of customers recommend this product.
(
17 out of
18)
Customer Reviews for JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Customer Rating
2
Not noise cancelling
on April 20, 2026
Posted by: Opelikasportsplex
from Opelika Alabama 36801
I thought this would be noise cancelling but it is not. I have loud mouthed guys that come in at night and I need to drawn them out. I still can hear every word spoken.
Response from jbl.comBy Customer Support, April 21, 2026
Thank you for your feedback. Our JBL Endurance Race TWS does not have a noise cancelling feature. It is designed with Ambient Aware where you can enjoy listening to music while increasing ambient sounds, and TalkThru, it lowers music and speech is amplified. If you're interested, you may check out our JBL Tune series earbuds which has noise cancellation features.
Written by a customer while visiting jbl.com
Customer Rating
5
Good
on April 18, 2026
Posted by: Nandito
Todo bien muy buena compra gracias buena batería el confort no es tan cómodo pero si suenan bien y buena batería
Written by a customer while visiting jbl.com
Customer Rating
5
Love It💜
on April 18, 2026
Posted by: TriniTingz
I am very pleased with my purchase. I been wanting to order them but my ears are so small I was scared.
Written by a customer while visiting jbl.com
Customer Rating
1
Broken after a month of CAREFUL use
on April 17, 2026
Posted by: Johndoe000
from California
A month after getting these, and being EXTREMELY CAREFUL to not get them wet or drop them (yes I know they’re sport buds so technically you can), the right earbud completely stopped charging or connecting to the case/phone. Waste of money and I don’t have a lot of that right now
Response from jbl.comBy Customer Support, April 17, 2026
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
1
Do not last long. Faulty Product
on April 5, 2026
Posted by: Edy97
I bought these earbuds about a year ago, this was my second time buying them as the first were not as sweat resistant as advertised-thought I just got a faulty pair. But I didn't feel the need to leave a review then, now I do. These current earbuds were not playing music out of nowhere. I reconnected them/troubleshooted, but they BLASTED A HIGH PITCH NOISE IN MY EAR! Nearly damaged my eardrum! It started playing the noise it plays when you lose an earbud when i was just pressing play on Spotify. These are so dangerous! Highly recommend spending more for the other more reliable brands like Beats or Apple - your eardrums will thank you!
Written by a customer while visiting jbl.com
Customer Rating
3
Not (earwax) sweatproof
on March 30, 2026
Posted by: noiua
I have it for a year.
But lately started exercising more often, and it's getting warmer as well.
But lately started exercising more often, and it's getting warmer as well.
So, this is NOT waterproof earbuds as it claims to be !
It can't handle some sweat and earwax when you're running and sweating.
It can't handle some sweat and earwax when you're running and sweating.
Right one is lower volume. I tried nipping it into water and soap, worked for some time, until i got sweaty again, and I guess not so much sweatproof.
It may be "waterproof" in way most buds are, if you splash it on whole casing, but its not waterproof in keeping same sound or even volume quality if you simply get sweaty from exercise and sweat doesnt evaporate as quickly
(i even tried immediatelly drying it off, after running, also cleaning my ears (i guess i looked weird cleaning ears like that in public, but to take off any sweat, but still made no difference)
Written by a customer while visiting jbl.com
Customer Rating
5
Game changer
on March 29, 2026
Posted by: Chief Bannerelk
That twist lock and the adjustable ear tips are game changers. When I first tried them I was very disappointed in the bass response. Then I changed the size of the ear tips and they came ALIVE! The twist lock feature keep them secure and honestly add to the comfort quite a bit. I own many earbuds and these by far are the best sound and comfort. At this price, they are a great buy.
Written by a customer while visiting jbl.com
Customer Rating
1
on March 29, 2026
Posted by: Bob133
Did not last 1 day, right speaker blew out. Can play music too loud.
Response from jbl.comBy Customer Support, April 1, 2026
We’d like to help you with your JBL Endurance Race TWS. Please start by checking the equalizer settings on your phone and setting them to default. If you are using an equalizer in the app, try turning it off as well. We also recommend trying to connect your product to a different device or play audio using a different application. You may also try doing a Factory Reset. Take both earbuds out. Make sure that they are not connected to any Bluetooth devices. Press either the left or right earbud two (2) times, then hold it on the third tap for 5 seconds. Once done, put both earbuds back inside the charging case for 10 seconds while the lid is closed, and try pairing them again with your device to see if it fixes the issue. If the issue persists, please note that our products include a 1‑year manufacturer’s warranty from the date of purchase. Feel free to contact our customer support for further assistance. https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com