Customer reviews from jbl.com
JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Average customer rating
3.5
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
61
4 Stars
30
3 Stars
13
2 Stars
12
1 Star
34
94%of customers recommend this product.
(
17 out of
18)
Customer Reviews for JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Customer Rating
1
Do not last long. Faulty Product
on April 5, 2026
Posted by: Edy97
I bought these earbuds about a year ago, this was my second time buying them as the first were not as sweat resistant as advertised-thought I just got a faulty pair. But I didn't feel the need to leave a review then, now I do. These current earbuds were not playing music out of nowhere. I reconnected them/troubleshooted, but they BLASTED A HIGH PITCH NOISE IN MY EAR! Nearly damaged my eardrum! It started playing the noise it plays when you lose an earbud when i was just pressing play on Spotify. These are so dangerous! Highly recommend spending more for the other more reliable brands like Beats or Apple - your eardrums will thank you!
Written by a customer while visiting jbl.com
Customer Rating
5
Love It💜
on April 18, 2026
Posted by: TriniTingz
I am very pleased with my purchase. I been wanting to order them but my ears are so small I was scared.
Written by a customer while visiting jbl.com
Customer Rating
5
Great price and feature
on May 30, 2026
Posted by: Rutto
from Virginia
This is my second pair of the same model. I totally love it! Great performance, noise cancellation, and great design with affordable price. I really recommend.
Written by a customer while visiting jbl.com
Customer Rating
5
Perfect WaterProof Buds
on June 5, 2026
Posted by: yo vinny
These Water proof JBL EnduranceRACE ear buds are GREAT!
Written by a customer while visiting jbl.com
Customer Rating
4
Audio is second to none!!!
on February 7, 2022
Posted by: Dgoodie
from Trenton NJ.
I got mine two days ago and they sound amazing.
But I’m having trouble with phone calls.
Calls are breaking up.
Maybe I need a day or two to figure out how to use them correctly.
But for the sound quality and price there’s nothing better, and I own Bose ,Beats and Sony.
But I’m having trouble with phone calls.
Calls are breaking up.
Maybe I need a day or two to figure out how to use them correctly.
But for the sound quality and price there’s nothing better, and I own Bose ,Beats and Sony.
Written by a customer while visiting jbl.com
Customer Rating
5
The best sport earbud you can get!
on April 15, 2022
Posted by: Ron B
from Shavertown PA
[This review was collected as part of a promotion.] These are definitely the best sport earbuds I've used! The sound is fantastic!
What I love is the fit, These are just the right size. They stay in your ear great. The side controls are easy to use, and learn.
The volume goes nice and high. Too many earbuds I've used are just too quiet. With this being said, the smart ambient is an awesome feature. You can't even notice its on, until it makes you feel alert of your surroundings. A perfect feature to keep you safe on the streets!
My favorite part is the App integration. I can only speak for the Android version, but its awesome! This is the first EQ I've used that doesn't just lower the opposite sound spectrum of what you adjust.
I have zero cons on this set!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
So far we’re doing good!
on December 15, 2023
Posted by: Virshi
from VA
Still getting to know them as I purchased them as an I love myself present due to be “opened” on my bday. Well I couldn’t resist the wait and need lol yet it’s only been a few days of having them. So far I can say…They are more comfortable in my small ears, they don’t come loose, and music sounds so great. Phone calls were a major improvement from my previous set. I still have yet to play with the app and use the tapping features. I can update later…!
Written by a customer while visiting jbl.com
Customer Rating
1
Very User Unfriendly
on March 8, 2023
Posted by: ip67
from Maryland, MD
I rarely write bad reviews after retuning the item. But this item has wasting me 1 week trying to make it work and it does not. I have contacted the customer service and the agent has a strong non-American accent thus it was annoying to listen to with frustrations, furthermore, her communication style is extremely confusing for not answering the direct questions you asked for thus missed the point I would like to find out and the answer she gave me was incorrect either. She seems not able to answer a question by saying "Yes. it can do so" or " No. it cannot do so. The only way to have it done is ....". Customer can provide communication emails to prove what she meant by this.
When it comes to the product, it is under satisfactory. I have a Windows 10 PC, the charging progress is not showing, it always says 10%. The App does not have a place to show the percentage of charging either, although the customer service agent mentioned that there was. One of the most disappointed experience I have gotten.
When it comes to the product, it is under satisfactory. I have a Windows 10 PC, the charging progress is not showing, it always says 10%. The App does not have a place to show the percentage of charging either, although the customer service agent mentioned that there was. One of the most disappointed experience I have gotten.
By Customer Support, March 8, 2023
Thank you for bringing this to our attention. Our JBL Endurance Race charging percentage won't show on the JBL Headphones App. We currently have no Apps designed for PC yet. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team.
Written by a customer while visiting jbl.com