Customer reviews from jbl.com
JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Average customer rating
3.5
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
38
4 Stars
21
3 Stars
8
2 Stars
7
1 Star
22
94%of customers recommend this product.
(
17 out of
18)
Customer Reviews for JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Customer Rating
5
Great sound, comfortable, and stay in place
on April 1, 2022
Posted by: djclarity
from Fargo, ND
[This review was collected as part of a promotion.] I have been using these for a few days now and I really like them. Once I found the fitment combination that was correct, they stay in place and are comfortable. They have excellent bass for listening to music and they are great for phone calls too. I do wish they were a little louder, because sometimes I am in a shop environment and it can be loud. I have used several True Wireless Headphones and these are the best for comfort and retention. They have the standard excellent JBL sound quality as well. I would absolutely recommend these headphones!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
No Bass
on May 3, 2022
Posted by: BJ010
from New Jersey
I bought these about a week ago and have been trying to improve the bass but with no success. These had some nice features and great battery life, but unfortunately the low and mid-range sound quality just isn’t there. I installed the JBL software and played with the eq in the app but still can’t seem to improve the bass.
By Customer Support, May 5, 2022
Thanks for your inquiry. Our JBL Headphones app is compatible with Endurance Race TWS. You could try adjusting this by downloading a third-party EQ app on Play Store or App Store if you wish to adjust the bass. I'm afraid we don't have any app recommendations for you, however you may try searching on Google Play and Apple Store. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
1
Save your time and money
on September 23, 2024
Posted by: Anon55
I have had them for 48 hours I ordered them through my company’s employee appreciation website and used up all of my points I worked hard to earn to get these ear buds. They worked literally one day, they do not charge and they do not pair and I already tried manually pairing them though app, it does not work. I cannot get a new pair sent to me because I don’t have a order number because I got them off my company site. From reading other reviews it appears customer service does not actually want to resolve other peoples issues either. This whole thing sucks because I have JBL products that do work and that I do like but I don’t know how much I can trust JBL after this one.
Response from jbl.comBy Customer Support, September 24, 2024
Thanks for your feedback. We're here to help with your JBL Endurance Race TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back in the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Great earbuds for the active lifestyle
on March 31, 2022
Posted by: DBrandt
from Two Rivers, Wisconsin
[This review was collected as part of a promotion.] These earbuds are fantastic for the active lifestyle. They stay fit and secure while cycling, skateboarding, or even just mowing the lawn. They have a nice full sound and are adjustable through the companion app. Battery life is good and recharging is so easy with the travel case. Overall this is a very nice setup.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great budget friendly workout earbuds
on March 31, 2022
Posted by: Mine
from New, York City
[This review was collected as part of a promotion.] Great budget friendly workout earbuds,I like them a lot because my other earbuds I use in the gym kept moving of fall out during my workout the JBL RACE earbuds stay in place ,also they sound very good , You must try the different ear tips to make sure you have a good fit or they will not sound there best . They have the basic functionality you would need if running or working out wit the hear through mode and play back mode or volume control. For the price thease are great work out earbuds .
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
One word: TERRIFIC
on April 1, 2022
Posted by: Rocky
from Cincinnati, OH
[This review was collected as part of a promotion.] Pros:
- These are the best quality headphones I’ve ever tried from JBL.
- Sound quality is terrific, the JBL Headphones app only makes the experience even better.
- Call quality is flawless and crystal clear.
- Very easy to setup with Alexa, the tap options on each bud are plenty and takes time to remember, but can be customizable through the app, which is a fantastic feature.
Cons:
Size of the case is slightly big and not an ideal pocket size.
Even the size of the buds is bigger but they stay perfectly in the ear and doesn’t fall down even during workouts. Thanks to different size buds provided.
- These are the best quality headphones I’ve ever tried from JBL.
- Sound quality is terrific, the JBL Headphones app only makes the experience even better.
- Call quality is flawless and crystal clear.
- Very easy to setup with Alexa, the tap options on each bud are plenty and takes time to remember, but can be customizable through the app, which is a fantastic feature.
Cons:
Size of the case is slightly big and not an ideal pocket size.
Even the size of the buds is bigger but they stay perfectly in the ear and doesn’t fall down even during workouts. Thanks to different size buds provided.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound and seamless Apple Watch connectivity
on January 15, 2023
Posted by: jmanoh
I've had these earbuds for several months. I use them when I run outdoors. I have trouble with some earbuds slipping out when I run. These stay put securely. The sound is excellent. I don't find the app useful since the default settings seem entirely adequate. Phone calls come through fine. I like that they connect effortlessly to my Apple Watch and stream Apple Music without me needing to carry my phone on runs.
Written by a customer while visiting jbl.com
Customer Rating
5
Perfect fit
on January 23, 2023
Posted by: Jake4610
Love these they don't fall out and they sound great
Written by a customer while visiting jbl.com