Customer reviews from jbl.com
JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Average customer rating
4.1
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
31
4 Stars
14
3 Stars
4
2 Stars
3
1 Star
5
95%of customers recommend this product.
(
21 out of
22)
Customer Reviews for JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Customer Rating
5
These Are Great Ear Buds!
on April 17, 2022
Posted by: Wayloud
from Tulsa, OK
[This review was collected as part of a promotion.] This review marks the third set of JBL earbuds I have tested. They have all been good…some better than others. What’s the scoop on the Endurance Race TWS? Read on to find out.
Earbuds now are so technically advanced it is incredible and this pair is no exception. They pack a load of features:
JBL Sound, Secure Fit Twist lock, Dual Connect, IP67 rated, Smart Ambient Tec, Clear Call Mics and Multi Voice Assistant Ready….oh yeah one more thing, they work with the JBL Headphones App.
Opening the box is easy with just one security tab to cut. Minimal packaging, all recyclable, one notable improvement, neither the USB charging cable nor the extra ear cushions are in plastic bags. Kudos.
CONNECTIVITY Bluetooth 5.2 My Windows laptop and my Android phone both connected instantly. Google assistant was easy to set-up as well. I was hooked up and “OK Googling” in less than 10 minutes.
I have talked about twist lock and Dual Connect before. No surprises here, they are comfortable, stay in place and will work with one bud or both. With other earbuds I did prefer wearing just one while working or outdoors but with these I use both now because of….
SMART AMBIENT This function allows outside sound into the mix and has two settings. Ambient Aware: One can listen to music and still hear some of their surroundings. Traffic, for example. TalkThru: With this setting you can have a natural conversation without removing ones headphones. Wayloud quote, “Both of these settings work but can be overridden if you are listening to music way loud.”
IP67 WATERPROOF & DUSTPROOF. According to the manual these buds can sink into 1 meter of water for 30 minutes…I did not have the heart to fully test this claim. I do feel the need to prove they remain operational when wet. Some of you may remember my apple bobbing video, this time I showered with them in and rocking! I will spare you that video but they got wet and I am here to tell you, they still work.10
CLEAR CALL MICROPHONES That is correct microphones. There are four total mics on these two buds. Calls sound crystal clear and everyone I spoke to remarked about the clarity of my melodious voice. Another advantage of clear call is when talking to voice assistant. Texting by voice is actually advantageous when it understands the words I am saying…the first time.
SOUND These earbuds sound fantastic! Bass you can feel. Very articulate from bottom to top and they pass the Wayloud test. Yes. They can get way, way loud! A definite example of JBL sound.
The JBL Headphones app is pretty cool. You can control Smart Ambience, program how you want the buttons to function and there is a 10 band graphic equalizer. (Something I have been waiting for) There are several eq presets with space available for custom settings. While not necessary to use the buds, it is a great tool to make them sound the way you like and behave the way you need.
I like the way they look too. This is a great set of earbuds. Recommended by Wayloud.
Earbuds now are so technically advanced it is incredible and this pair is no exception. They pack a load of features:
JBL Sound, Secure Fit Twist lock, Dual Connect, IP67 rated, Smart Ambient Tec, Clear Call Mics and Multi Voice Assistant Ready….oh yeah one more thing, they work with the JBL Headphones App.
Opening the box is easy with just one security tab to cut. Minimal packaging, all recyclable, one notable improvement, neither the USB charging cable nor the extra ear cushions are in plastic bags. Kudos.
CONNECTIVITY Bluetooth 5.2 My Windows laptop and my Android phone both connected instantly. Google assistant was easy to set-up as well. I was hooked up and “OK Googling” in less than 10 minutes.
I have talked about twist lock and Dual Connect before. No surprises here, they are comfortable, stay in place and will work with one bud or both. With other earbuds I did prefer wearing just one while working or outdoors but with these I use both now because of….
SMART AMBIENT This function allows outside sound into the mix and has two settings. Ambient Aware: One can listen to music and still hear some of their surroundings. Traffic, for example. TalkThru: With this setting you can have a natural conversation without removing ones headphones. Wayloud quote, “Both of these settings work but can be overridden if you are listening to music way loud.”
IP67 WATERPROOF & DUSTPROOF. According to the manual these buds can sink into 1 meter of water for 30 minutes…I did not have the heart to fully test this claim. I do feel the need to prove they remain operational when wet. Some of you may remember my apple bobbing video, this time I showered with them in and rocking! I will spare you that video but they got wet and I am here to tell you, they still work.10
CLEAR CALL MICROPHONES That is correct microphones. There are four total mics on these two buds. Calls sound crystal clear and everyone I spoke to remarked about the clarity of my melodious voice. Another advantage of clear call is when talking to voice assistant. Texting by voice is actually advantageous when it understands the words I am saying…the first time.
SOUND These earbuds sound fantastic! Bass you can feel. Very articulate from bottom to top and they pass the Wayloud test. Yes. They can get way, way loud! A definite example of JBL sound.
The JBL Headphones app is pretty cool. You can control Smart Ambience, program how you want the buttons to function and there is a 10 band graphic equalizer. (Something I have been waiting for) There are several eq presets with space available for custom settings. While not necessary to use the buds, it is a great tool to make them sound the way you like and behave the way you need.
I like the way they look too. This is a great set of earbuds. Recommended by Wayloud.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Very User Unfriendly
on March 8, 2023
Posted by: ip67
from Maryland, MD
I rarely write bad reviews after retuning the item. But this item has wasting me 1 week trying to make it work and it does not. I have contacted the customer service and the agent has a strong non-American accent thus it was annoying to listen to with frustrations, furthermore, her communication style is extremely confusing for not answering the direct questions you asked for thus missed the point I would like to find out and the answer she gave me was incorrect either. She seems not able to answer a question by saying "Yes. it can do so" or " No. it cannot do so. The only way to have it done is ....". Customer can provide communication emails to prove what she meant by this.
When it comes to the product, it is under satisfactory. I have a Windows 10 PC, the charging progress is not showing, it always says 10%. The App does not have a place to show the percentage of charging either, although the customer service agent mentioned that there was. One of the most disappointed experience I have gotten.
When it comes to the product, it is under satisfactory. I have a Windows 10 PC, the charging progress is not showing, it always says 10%. The App does not have a place to show the percentage of charging either, although the customer service agent mentioned that there was. One of the most disappointed experience I have gotten.
By Customer Support, March 8, 2023
Thank you for bringing this to our attention. Our JBL Endurance Race charging percentage won't show on the JBL Headphones App. We currently have no Apps designed for PC yet. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
5
The best sport earbud you can get!
on April 15, 2022
Posted by: Ron B
from Shavertown PA
[This review was collected as part of a promotion.] These are definitely the best sport earbuds I've used! The sound is fantastic!
What I love is the fit, These are just the right size. They stay in your ear great. The side controls are easy to use, and learn.
The volume goes nice and high. Too many earbuds I've used are just too quiet. With this being said, the smart ambient is an awesome feature. You can't even notice its on, until it makes you feel alert of your surroundings. A perfect feature to keep you safe on the streets!
My favorite part is the App integration. I can only speak for the Android version, but its awesome! This is the first EQ I've used that doesn't just lower the opposite sound spectrum of what you adjust.
I have zero cons on this set!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Endurance Race
on April 1, 2022
Posted by: Andis876
from California, CA
[This review was collected as part of a promotion.] The JBL Endurance Race is a great wireless headphones for the active side of life but can be on the chill side as well. I am very active and these earbuds work great for me. Cycling or running i sweat a lot and the water proof is great which i like because it does not affect the sound quality. I like that there are extra Silicone tips for a closer fit and 10 Minutes on the charger give a 1 hour quick charge. I wish it was Wireless charge. Overall its a great earbud for both the active and chill side of everyday activities.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound, comfortable, and stay in place
on April 1, 2022
Posted by: djclarity
from Fargo, ND
[This review was collected as part of a promotion.] I have been using these for a few days now and I really like them. Once I found the fitment combination that was correct, they stay in place and are comfortable. They have excellent bass for listening to music and they are great for phone calls too. I do wish they were a little louder, because sometimes I am in a shop environment and it can be loud. I have used several True Wireless Headphones and these are the best for comfort and retention. They have the standard excellent JBL sound quality as well. I would absolutely recommend these headphones!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great budget friendly workout earbuds
on March 31, 2022
Posted by: Mine
from New, York City
[This review was collected as part of a promotion.] Great budget friendly workout earbuds,I like them a lot because my other earbuds I use in the gym kept moving of fall out during my workout the JBL RACE earbuds stay in place ,also they sound very good , You must try the different ear tips to make sure you have a good fit or they will not sound there best . They have the basic functionality you would need if running or working out wit the hear through mode and play back mode or volume control. For the price thease are great work out earbuds .
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
No Bass
on May 3, 2022
Posted by: BJ010
from New Jersey
I bought these about a week ago and have been trying to improve the bass but with no success. These had some nice features and great battery life, but unfortunately the low and mid-range sound quality just isn’t there. I installed the JBL software and played with the eq in the app but still can’t seem to improve the bass.
By Customer Support, May 5, 2022
Thanks for your inquiry. Our JBL Headphones app is compatible with Endurance Race TWS. You could try adjusting this by downloading a third-party EQ app on Play Store or App Store if you wish to adjust the bass. I'm afraid we don't have any app recommendations for you, however you may try searching on Google Play and Apple Store. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
5
Great earbuds for the active lifestyle
on March 31, 2022
Posted by: DBrandt
from Two Rivers, Wisconsin
[This review was collected as part of a promotion.] These earbuds are fantastic for the active lifestyle. They stay fit and secure while cycling, skateboarding, or even just mowing the lawn. They have a nice full sound and are adjustable through the companion app. Battery life is good and recharging is so easy with the travel case. Overall this is a very nice setup.
I would recommend this to a friend!
Written by a customer while visiting jbl.com