Customer reviews from jbl.com
JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Average customer rating
3.4
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
61
4 Stars
30
3 Stars
14
2 Stars
12
1 Star
36
94%of customers recommend this product.
(
17 out of
18)
Customer Reviews for JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Customer Rating
1
Don´t buy it
on September 4, 2022
Posted by: DanielR6
A week ago I bought JBL Endurance Race TWS, unfortunately I could not try them on the day of purchase, I returned to my country and the left ear bud does not connect and does not work correctly, I have tried to communicate and find out if they have technical service in Ecuador and I have not been able. I would like my money back. I can read other reviews and they have had similar problems.
By Customer Support, September 5, 2022
Thanks for reaching out. The manual pairing procedure can resolve this. First, unpair the one earbud that is likely paired to your mobile and working. You must have forgotten about the endurance race in your BT menu. Triple press the right earbud to trigger TWS pairing mode quickly before it can connect with the previously connected BT device. Now turn your BT back on on your mobile device and power on both the left and right earbuds, which should automatically go into pairing mode and pop up on your discoverable BT devices. Choose the Endurance Race, and now both earbuds should be reconnected to your device. If the earbuds are disconnecting from each other, please check that both of the earbuds have charge to ensure continuous connection. If you need help, please reach out to our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
4
Great features, not so great fit
on July 25, 2022
Posted by: sarah113
I recently bought these earbuds but sadly won't be keeping them. The sound is great, having the customizable EQ is a huge plus! I also really like the TalkThru and AmbientAware modes - both work quite well. However, these are some of the most uncomfortable earbuds I have ever tried. I've tried all the different ear tips and I can make it about 10 minutes before my ears are in pain. A lot of reviews say the fit is great, but know these do not fit and feel the same as wired earbuds and might not work for everyone.
Written by a customer while visiting jbl.com
Customer Rating
4
Great for on the go action!
on May 9, 2022
Posted by: Brandon Abbey
from Colorado Springs, Colorado
[This review was collected as part of a promotion.] These headphones are perfect for delivering sound quality while shrinking down the size of the earphone to make it perfect for fitting into your ear without any worry of it falling out during your exercises or exploring the outdoors. The only downside to these headphones is they are not really practical for everyday use do to their size and how easy it is to lose them.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
No Bass
on May 3, 2022
Posted by: BJ010
from New Jersey
I bought these about a week ago and have been trying to improve the bass but with no success. These had some nice features and great battery life, but unfortunately the low and mid-range sound quality just isn’t there. I installed the JBL software and played with the eq in the app but still can’t seem to improve the bass.
By Customer Support, May 5, 2022
Thanks for your inquiry. Our JBL Headphones app is compatible with Endurance Race TWS. You could try adjusting this by downloading a third-party EQ app on Play Store or App Store if you wish to adjust the bass. I'm afraid we don't have any app recommendations for you, however you may try searching on Google Play and Apple Store. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent sound and quality~love these!
on April 20, 2022
Posted by: Heather A
[This review was collected as part of a promotion.] So I used these headphones while out speed walking & working out and they were superb! They stayed in my ears which I have had trouble keeping other brands in place. This is huge for me. Best pair of headphones for me!
Written by a customer while visiting jbl.com
Customer Rating
5
Complete, comfortable, good sounding earbuds
on April 20, 2022
Posted by: IbrahimB
from New York, NY
[This review was collected as part of a promotion.] Sound: These sound amazing straight out of the box without any adjustments. The lows/bass are very punchy, mids/vocals are very clear, and even high-hats at the highs are powerful. I also love that you can connect these to the JBL Headphones app and customize the sounds with the app's EQ. However, the lows don't get punchier compared to other JBL earbuds when I turned on my "bass heavy" EQ preset. That preset usually tests the limit and I would've liked it better if the earbuds had more bass when maxed out. At the same time, the earbuds don't get too loud, at least based on my experience. They are easily usable at the max volume, unlike other earbuds I own. Do I think they're not loud enough? No, they are definitely loud enough but some people might prefer a louder sound when listening.
[Microphone]: It's fine when used in quiet or not-so-busy areas but can't say the same about loud environments. The other side on the call struggled to hear me when I was outside and around a lot of background noise or on the bus.
[Microphone]: It's fine when used in quiet or not-so-busy areas but can't say the same about loud environments. The other side on the call struggled to hear me when I was outside and around a lot of background noise or on the bus.
Charging Case: It is a bit on the bulky and cheap side compared to my JBL Reflect Mini NC and Tune 115 TWS's cases. To put the size in a perspective, it is small in width but large in length and height. That was probably done in order for the earbuds to fit since they're shaped a bit differently and stick out of the ear more than other earbuds. The case is very lightweight but it doesn't feel high quality. The flip feels like it's going to snap in half and come out of its hinge when opening/closing the case. I also found it hard to open with one hand for convenience. The magnets and pins inside the case, however, snap the earbuds right into place and they start changing right away. There's an LED battery indicator on the charging case so you can see the charging process or how much charge the case has. However, the indicator is very small and it's hard to figure out exactly what percentage of battery the case is on. I definitely prefer LED dots over strip/horizontal indicators. The battery of the case is also not visible on the JBL Headphones app. So, it's a bit of a guessing game for the exact battery percentage of the case.
Battery life: By far, one of the best features of these earbuds. These do not die! The earbuds also fast charge so just in case you're able to kill them, you'll get the juice you need in minutes. Then, since these connect to the JBL Headphones app, you can see the battery percentage on each earbud. This comes in handy if you're using only one of them during your commute or working out, etc.
Side note: The orange USB Type-C charging cable that came in the box is very short.
Side note: The orange USB Type-C charging cable that came in the box is very short.
On-earbud control buttons: I love that they are customizable in the JBL Headphones app. There are different presets you can assign to each earbud such as one touch on the right to stop the music and tap twice to go to the next track and the same with the left earbud. However, I would've liked it a lot better if each tap was customizable instead of the presets. So, the playback control preset just focuses on stopping the track, going next and previous. Then, the volume control preset specifically focuses on volume. It would've been more convenient if one, two, three taps, and tap & hold gestures were left to the user to decide instead of compromising in between different options. Also, the earbuds have a large surface area on the outside where the touch controls work and the battery is located. So, it takes a little bit to find the exact spot of the touch controls but it's easy once you get used to it. Other than that, having the app connection definitely plays a huge role in enhancing the earbud experience.
Fit: Although these are sports earbuds, they fit quite nicely and comfortably. It is the most comfortable earbuds I have owned from JBL (compared to Reflect Mini NC, Live 300 TWS, Tune 115 TWS). Every part of the earbuds that go in your ear is covered by rubbers (soft ear tips material). Naturally, they feel more comfortable than other earbuds that do not have that rubber/padding. I had no problems having these on for a long period of time. I found the earbuds to be more comfortable by taking off the extra hook that they come with. Because of the twistlock feature, the earbuds stay in their place tightly so the hook felt unnecessary for me. It also made the earbuds more comfortable. But, the earbuds come with only one enhancer that has a hook. Providing another enhancer with a smaller hook might have allowed a better fitting. I'm using the earbuds with the no-hook enhancer but would've loved to see how much of a difference a comfortable hook could've made. Lastly, although the earbuds seem bulky, they are very lightweight and don't hang down or feel like they are going to fall. But, I would've preferred a slimmer structure/fit like the Reflect Mini NC.
Ambient Aware & WalkThru: Ambient Aware function is actually very useful on public transportation such as NYC subways, and busses or when you're taking a walk/running around a busy area. It enables you to be "aware" of your surroundings by allowing more outside noise. I would've preferred more noise to be let in but they get the job done. On the other hand, I don't use WalkThru a lot. I just pause the content and listen what’s around so I didn't find WalkThru convenient because you just don't hear any of the content when it's turned on. You are better off just pausing the music than having this feature on.
Overall, these are well-designed, lightweight, long-lasting (battery), comfortable, waterproof earbuds that I would easily wear every day. There are a few features that can be added such as noise cancelation, adding more customization for on-earbud controls, or adjusting the outside look, but at this price range, I have no problems. I would recommend this pair.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
The best sport earbud you can get!
on April 15, 2022
Posted by: Ron B
from Shavertown PA
[This review was collected as part of a promotion.] These are definitely the best sport earbuds I've used! The sound is fantastic!
What I love is the fit, These are just the right size. They stay in your ear great. The side controls are easy to use, and learn.
The volume goes nice and high. Too many earbuds I've used are just too quiet. With this being said, the smart ambient is an awesome feature. You can't even notice its on, until it makes you feel alert of your surroundings. A perfect feature to keep you safe on the streets!
My favorite part is the App integration. I can only speak for the Android version, but its awesome! This is the first EQ I've used that doesn't just lower the opposite sound spectrum of what you adjust.
I have zero cons on this set!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
These rock!
on April 14, 2022
Posted by: Kali
from Florida
[This review was collected as part of a promotion.] First, I want to say that the Endurance Race TWS Bluetooth earbuds are super comfy. I have small ears, and most wireless earbuds hurt my ears. I also like that they have an additional piece that rests inside your ears to ensure they stay put.
These wireless earbuds are waterproof, which is awesome, and they also have an ambient aware feature. The left earbud controls the ambient feature and talkthru by simply tapping the earbud. The right earbud controls your play, pause, skip forwards and backwards by tapping it as well. Very simple to get used to. By tapping either earbud and holding down will access Siri for iPhone. The charging case is a smooth, sleek design, with the charger port located in the back. They also are setup with Google and Alexa built in. Once you connect them to your device they will automatically connect afterwards when you take them out of the charging case. The range on these is pretty good too. I used them all over the house while connected to my phone upstairs.
As far as sound, I can turn these all the way up. I don’t think they need to be any louder, considering they are in your ear canal. Some other wireless earbuds can be too loud. I feel as though these are perfect. You can also download the JBL headphone app to adjust the equalizer. You can change it from bass to club, studio, jazz, etc, and create your own presets. The app also shows you if your software is up to date. I listened to various genres with these, and for the most part, everything sounded great.
Overall, I really like these Bluetooth headphones. They are comfortable, sound great, and charge quickly. The app really makes the listening experience much better. Definitely download it, and choose your preset feature. These are great for on the go, or when you exercise. Very happy with these!
I would recommend this to a friend!
Written by a customer while visiting jbl.com