Customer reviews from jbl.com
JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Average customer rating
3.5
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
61
4 Stars
30
3 Stars
13
2 Stars
12
1 Star
35
94%of customers recommend this product.
(
17 out of
18)
Customer Reviews for JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Customer Rating
5
Great sound and seamless Apple Watch connectivity
on January 15, 2023
Posted by: jmanoh
I've had these earbuds for several months. I use them when I run outdoors. I have trouble with some earbuds slipping out when I run. These stay put securely. The sound is excellent. I don't find the app useful since the default settings seem entirely adequate. Phone calls come through fine. I like that they connect effortlessly to my Apple Watch and stream Apple Music without me needing to carry my phone on runs.
Written by a customer while visiting jbl.com
Customer Rating
5
Great product better service
on December 3, 2022
Posted by: looneyboy
from Laurel Montana
I bought these earbuds about three weeks ago, and I absolutely love them. The sound quality is amazing. So many earbuds have really strong bass, but cant keep the mids and highs sounding good, these can! Bass is punchy and plentiful, mids and highs are clear and sharp. An amazing product. I also purchased a JBL go 3 and UPS lost it. I contacted JBL via chat, told them the situation and within 24 hours a new speaker was shipped to me. Very happy with the entire experiance.
Written by a customer while visiting jbl.com
Customer Rating
5
Great features!
on December 2, 2022
Posted by: bobtwentyseven
from New York, NY
I bought this a month ago and am so happy I did...
Written by a customer while visiting jbl.com
Customer Rating
1
Save your money
on October 8, 2022
Posted by: Maggs86
I have not even had them 24 hours and the left ear bud is not working at all.
By Customer Support, October 9, 2022
We're sorry to hear that the left earbuds of your JBL Endurance Race have stopped charging. Please check the contact terminals for any dirt and debris that may be causing them not to charge and use a cotton swab to clean the terminals. If you need more help with your device, please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
4
Great!
on October 1, 2022
Posted by: Bone427
These are great earbuds however the only problem is sometimes it hard to tell which one is the R or L. Maybe have bigger letters or differening colors for the inside of each bud for us blind peeps. I love the feature where they are so easy to reconnect to phone if disconnected. Perfect!
Written by a customer while visiting jbl.com
Customer Rating
5
With these I am well pleased
on September 16, 2022
Posted by: coffeepastor83
from Wisconsin
I bought these based on the promise that they stay in your ears no matter what you are doing. I'm very pleased that they fit the bill, after a few weeks of testing them both stationary and while chasing my dog around the dog park. It took a couple tries to find the best fit, and each ear needs a different size, but I'm glad it came with various options to create the best fit. The sound is full and it's fun using the App (iOs capable) to try different sound qualities. The noise-cancelling feature will be very helpful when traveling on an airplane, but it is a little discomforting while out in the world where it's good to know what's going on around you, even with the ambience awareness adjusted. Overall, I'm glad I made a good choice in these earbuds. I'm a fan of JBL speakers anyway, this solidifies it.
Written by a customer while visiting jbl.com
Customer Rating
1
Don´t buy it
on September 4, 2022
Posted by: DanielR6
A week ago I bought JBL Endurance Race TWS, unfortunately I could not try them on the day of purchase, I returned to my country and the left ear bud does not connect and does not work correctly, I have tried to communicate and find out if they have technical service in Ecuador and I have not been able. I would like my money back. I can read other reviews and they have had similar problems.
By Customer Support, September 5, 2022
Thanks for reaching out. The manual pairing procedure can resolve this. First, unpair the one earbud that is likely paired to your mobile and working. You must have forgotten about the endurance race in your BT menu. Triple press the right earbud to trigger TWS pairing mode quickly before it can connect with the previously connected BT device. Now turn your BT back on on your mobile device and power on both the left and right earbuds, which should automatically go into pairing mode and pop up on your discoverable BT devices. Choose the Endurance Race, and now both earbuds should be reconnected to your device. If the earbuds are disconnecting from each other, please check that both of the earbuds have charge to ensure continuous connection. If you need help, please reach out to our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
4
Great features, not so great fit
on July 25, 2022
Posted by: sarah113
I recently bought these earbuds but sadly won't be keeping them. The sound is great, having the customizable EQ is a huge plus! I also really like the TalkThru and AmbientAware modes - both work quite well. However, these are some of the most uncomfortable earbuds I have ever tried. I've tried all the different ear tips and I can make it about 10 minutes before my ears are in pain. A lot of reviews say the fit is great, but know these do not fit and feel the same as wired earbuds and might not work for everyone.
Written by a customer while visiting jbl.com