Customer reviews from jbl.com
JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Average customer rating
3.5
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
61
4 Stars
30
3 Stars
13
2 Stars
12
1 Star
34
94%of customers recommend this product.
(
17 out of
18)
Customer Reviews for JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Customer Rating
2
Disappointed
on August 26, 2025
Posted by: Ash236
I thought for the price that they would be nice canceling. They are not.
Response from jbl.comBy Customer Support, August 27, 2025
Thank you for your feedback. Our JBL Endurance Race TWS does not have a noise cancelling feature. It is designed with Ambient Aware where you can enjoy listening to music while increasing ambient sounds, and Talkthru, it lowers music and speech is amplified. If you're interested, you may check out our JBL Tune Buds 2 that has Adaptive Noise Cancelling.
Written by a customer while visiting jbl.com
Customer Rating
3
Not a great fit
on August 27, 2025
Posted by: MeganR
from New Mexico
Not a huge fan of how they fit. I've tried the different earbud attachments and unfortunately has not solved my issue of them not fitting correctly. When I can get them to stay in for a bit, the sound quality is great
Response from jbl.comBy Customer Support, August 27, 2025
We appreciate your feedback. We understand how important a comfortable and stable fit is for enjoying your audio.
While you've found the sound quality to be great when they do stay in, we'd like to offer some additional suggestions that might help improve the fit. Have you had a chance to explore the "Check My Best Fit" feature within the JBL Headphones app? This feature can help ensure you're using the correct ear tip size and that the earbuds are inserted properly for a more secure fit. For further assistance, you are always welcome to contact us directly.
While you've found the sound quality to be great when they do stay in, we'd like to offer some additional suggestions that might help improve the fit. Have you had a chance to explore the "Check My Best Fit" feature within the JBL Headphones app? This feature can help ensure you're using the correct ear tip size and that the earbuds are inserted properly for a more secure fit. For further assistance, you are always welcome to contact us directly.
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent overall
on August 27, 2025
Posted by: Goodgirl101
I just recently bought JBL wireless earbuds and I'm so glad I did. They are by far the best earbuds out there. Will definitely be buying more for Christmas gifts as I know my kids will enjoy them also.
Written by a customer while visiting jbl.com
Customer Rating
2
VERY sensitive to the touch
on August 28, 2025
Posted by: nkla
sound is good however it is VERY sensitive. when you feel it falling out your ear and you go to push it back in being that the buttons are on the side it causes you to skip, pause and end what your listening to. this is very frustrating. you cant touch the outside of the ear bud or you will interrupt your listening.
Written by a customer while visiting jbl.com
Customer Rating
1
Poor bass quality
on August 28, 2025
Posted by: CPB1
Very disappointed in the sound quality of these headphones as they have little to no bass. I expected more from a JBL product.
Written by a customer while visiting jbl.com
Customer Rating
2
Impractical
on August 29, 2025
Posted by: Yasso
Never stays in place.. without even strong movements, it always fells away
Response from jbl.comBy Customer Support, August 29, 2025
Thanks for your feedback. To enjoy the best audio experience, you can try our JBL Fit Checker tools with the "check my best fit" option to see if it helps. If you need further assistance, please contact us through this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
4
Great for the price
on August 31, 2025
Posted by: caparker418
from Dallas
Pretty happy with these. Having some trouble pairing occasionally but overall, I’m very pleased.
Written by a customer while visiting jbl.com
Customer Rating
4
Great price.
on September 1, 2025
Posted by: Chu627
I’m very happy with this purchase. The sound is very good. Price was great.
Written by a customer while visiting jbl.com