Customer reviews from jbl.com
JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Average customer rating
3.4
(130 Reviews)
Rating breakdown 130 reviews
5 Stars
52
4 Stars
24
3 Stars
13
2 Stars
10
1 Star
31
94%of customers recommend this product.
(
17 out of
18)
Customer Reviews for JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Customer Rating
1
Bad fit
on June 29, 2025
Posted by: Notcontent
from Texas
Sound is ok, fit terrible. Tried all 3 rubber rings for ear size, fall out constantly. The square shape feels odd in ear. Would not recommend
Response from jbl.comBy Customer Support, June 29, 2025
Thanks for your feedback. In order for your JBL Endurance Race TWS to give you a tight seal within your ear canal. First, angle the eartip slightly downward to make it easier to insert into your ear canal, then gently twist the earbud to fit it securely into the shape of your ear and continue twisting the earbud into your ear canal to achieve the best seal and secure fit. It is best to try this with all of the provided eartip sizes until you find the one that accomplishes this most easily. Alternatively, you can try other ear tips from a third-party retailer that is compatible with our JBL Endurance Peak 3 and will fit your ear. If you need further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
4
Very nice. I like them
on August 12, 2025
Posted by: Coolcat
from WV
Sound quality is honestly not bad at all. It definitely has kick in both directions but leans towards base. It is water resistant but from personal experience it doesn’t have the best resistance out there. In really heavy rain the audio tends to do strange things. They’re not the most comfortable to wear but they aren’t bad either, they stay in pretty well most of the time for me. Honestly I love mine and you definitely won’t be disappointed if you get them, but I’m sure it you look hard enough you could find something better. Still I do absolutely recommend it for the price
Written by a customer while visiting jbl.com
Customer Rating
2
Disappointed
on August 26, 2025
Posted by: Ash236
I thought for the price that they would be nice canceling. They are not.
Response from jbl.comBy Customer Support, August 27, 2025
Thank you for your feedback. Our JBL Endurance Race TWS does not have a noise cancelling feature. It is designed with Ambient Aware where you can enjoy listening to music while increasing ambient sounds, and Talkthru, it lowers music and speech is amplified. If you're interested, you may check out our JBL Tune Buds 2 that has Adaptive Noise Cancelling.
Written by a customer while visiting jbl.com
Customer Rating
3
Not a great fit
on August 27, 2025
Posted by: MeganR
from New Mexico
Not a huge fan of how they fit. I've tried the different earbud attachments and unfortunately has not solved my issue of them not fitting correctly. When I can get them to stay in for a bit, the sound quality is great
Response from jbl.comBy Customer Support, August 27, 2025
We appreciate your feedback. We understand how important a comfortable and stable fit is for enjoying your audio.
While you've found the sound quality to be great when they do stay in, we'd like to offer some additional suggestions that might help improve the fit. Have you had a chance to explore the "Check My Best Fit" feature within the JBL Headphones app? This feature can help ensure you're using the correct ear tip size and that the earbuds are inserted properly for a more secure fit. For further assistance, you are always welcome to contact us directly.
While you've found the sound quality to be great when they do stay in, we'd like to offer some additional suggestions that might help improve the fit. Have you had a chance to explore the "Check My Best Fit" feature within the JBL Headphones app? This feature can help ensure you're using the correct ear tip size and that the earbuds are inserted properly for a more secure fit. For further assistance, you are always welcome to contact us directly.
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent overall
on August 27, 2025
Posted by: Goodgirl101
I just recently bought JBL wireless earbuds and I'm so glad I did. They are by far the best earbuds out there. Will definitely be buying more for Christmas gifts as I know my kids will enjoy them also.
Written by a customer while visiting jbl.com
Customer Rating
2
VERY sensitive to the touch
on August 28, 2025
Posted by: nkla
sound is good however it is VERY sensitive. when you feel it falling out your ear and you go to push it back in being that the buttons are on the side it causes you to skip, pause and end what your listening to. this is very frustrating. you cant touch the outside of the ear bud or you will interrupt your listening.
Written by a customer while visiting jbl.com
Customer Rating
1
Poor bass quality
on August 28, 2025
Posted by: CPB1
Very disappointed in the sound quality of these headphones as they have little to no bass. I expected more from a JBL product.
Written by a customer while visiting jbl.com
Customer Rating
2
Impractical
on August 29, 2025
Posted by: Yasso
Never stays in place.. without even strong movements, it always fells away
Response from jbl.comBy Customer Support, August 29, 2025
Thanks for your feedback. To enjoy the best audio experience, you can try our JBL Fit Checker tools with the "check my best fit" option to see if it helps. If you need further assistance, please contact us through this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com