Customer reviews from jbl.com
JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Average customer rating
3.4 out of 5
3.4
(153 Reviews)
Open Ratings Snapshot
Rating breakdown 153 reviews
5 Stars
61
4 Stars
30
3 Stars
14
2 Stars
12
1 Star
36
94%of customers recommend this product. 
(
17 out of 18
)
Best Buy Privacy Policy
Customer Reviews for JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Customer Rating
1 out of 5
1
Didn't Work
on September 27, 2025
Posted by: tdhyden79
They didn't work at all. I charged them fully, then tried to use them but the right earpiece cut out and had constant static, the left ear didn't work at all. I have returned them for a refund.
Response from jbl.comBy Customer Support, September 28, 2025
We appreciate your feedback. We’re always working to improve our products and services, and we'll make sure your feedback gets to the right team. Let us know if you have other questions in the future.
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Great sound
on September 10, 2025
Posted by: Brendag
from Texas
I bought these earbuds last month. The sound is great! I love the color (blue). I cannot get the tapping to work that changes the song and or volume.
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Cheap material
on September 10, 2025
Posted by: Lostpharaoh
from Washington twp. NJ
I was very excited for them and They broke already
Response from jbl.comBy Customer Support, September 11, 2025
Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Endurance Race TWS. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great ear buds
on September 8, 2025
Posted by: B401
They are loud sound is crisp and I especially like that they stay in my ear
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Great price.
on September 1, 2025
Posted by: Chu627
I’m very happy with this purchase. The sound is very good. Price was great.
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Great for the price
on August 31, 2025
Posted by: caparker418
from Dallas
Pretty happy with these. Having some trouble pairing occasionally but overall, I’m very pleased.
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
Impractical
on August 29, 2025
Posted by: Yasso
Never stays in place.. without even strong movements, it always fells away
Response from jbl.comBy Customer Support, August 29, 2025
Thanks for your feedback. To enjoy the best audio experience, you can try our JBL Fit Checker tools with the "check my best fit" option to see if it helps. If you need further assistance, please contact us through this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
VERY sensitive to the touch
on August 28, 2025
Posted by: nkla
sound is good however it is VERY sensitive. when you feel it falling out your ear and you go to push it back in being that the buttons are on the side it causes you to skip, pause and end what your listening to. this is very frustrating. you cant touch the outside of the ear bud or you will interrupt your listening.
Written by a customer while visiting jbl.com
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