Customer reviews from tracfone.com
Simple Mobile - Apple iPhone SE 64GB Prepaid - White
Average customer rating
3.8
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
9
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
4
Customer Reviews for Simple Mobile - Apple iPhone SE 64GB Prepaid - White
Posted by: Anonymous
Verified Purchase:Yes
I don't like it at all. I have already reactivated my former android Tracfone. I'm hoping to be able to return the reconditioned Apple phone.
Response from tracfone.comBy TracFone Wireless, June 28, 2023
Hello. This is Franz from TracFone Wireless. Apology for all the trouble. As one of our valued customers, we never want you to feel this way. Allow us to have an opportunity to make things right for you.
Kindly chat with us at https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Kindly chat with us at https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting tracfone.com
Posted by: Daaaaaaaaaa
Verified Purchase:Yes
Nice phone,great price and fairly easy setup. To early rate the service but so far no complaints
Written by a customer while visiting tracfone.com
Posted by: JoJo
Verified Purchase:Yes
Small, fast, good screen, good battery run time...nice fone. A little quirky (Apple), but overall a very good phone.
Response from tracfone.comBy TracFone Wireless., July 5, 2023
Hello. This is Redje from TracFone Wireless. We read your post. We value your patronage. If your phone recently stopped working, turn airplane mode ON and OFF several times within five minutes.
Written by a customer while visiting tracfone.com
Customer Rating
1
Just the good news
on July 9, 2023
Posted by: Rick McCulloch Google Rev
Did you know that Tracfone will not accept a negative customer response and publish it. They will only publish things in a favorable light. That means you can never have an honest evaluation of Tracfone except for what they want you to see. Sounds like an honest company???
Response from tracfone.comBy TracFone Wireless, July 9, 2023
Hi. This is Ramel from TracFone Wireless. We're sorry for the inconvenience you encountered with the service. To better assist you, please chat with us via this link https://www.tracfone.com/support/contact-us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting tracfone.com
Posted by: jessicamarienc
Verified Purchase:Yes
I bought this phone a month ago. I am so impressed. Everything works perfect and it looks brand new!
Written by a customer while visiting tracfone.com
Posted by: DGordy
Verified Purchase:Yes
This replaced a 6s. Familiar feeling with more features.
Written by a customer while visiting tracfone.com