Customer reviews from samsonite.com
Samsonite - Classic Business 2.0 Wheeled Case for 15.6" Laptop - Black
Average customer rating
3.8
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
13
4 Stars
7
3 Stars
4
2 Stars
4
1 Star
2
87%of customers recommend this product.
(
20 out of
23)
Customer Reviews for Samsonite - Classic Business 2.0 Wheeled Case for 15.6" Laptop - Black
Customer Rating
3
Similar to my old Samsonite rolling bag
on January 28, 2025
Posted by: 4n6 Engineer
from Utah
[This review was collected as part of a promotion.] I purchased a rolling Samsonite Classic bag in 2018 that I have used for carrying my inspection gear on countless flights in the last six and a half years. That bag had enough room and pockets to hold everything I need in an organized manner.
Years ago, the collapsible handle started sticking. When the wheels started to shred apart, I knew it was time for a new bag. The Classic 2 is a step down from the previous version for the following reasons:
1. I don't like the split handles that I now have to gather to pick the bag up (instead of picking up one centrally-located handle on the previous version).
2. The zippers are not as smooth as the previous version.
3. It doesn't seem to roll as well as the previous version.
4. They eliminated the smallest front pocket, so I have one less pocket and had to figure out where to put those items.
2. The zippers are not as smooth as the previous version.
3. It doesn't seem to roll as well as the previous version.
4. They eliminated the smallest front pocket, so I have one less pocket and had to figure out where to put those items.
The handle works smoothly, so at least that is better.
I would recommend this to a friend!
Response from samsonite.comBy Samsonite US Care Team, January 30, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Bilal Issa
from Qatar
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Super quality, fits my laptop, portable screen and a lot of accessories.
Iam in love with the bag!
Iam in love with the bag!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Total garbage, lasted less than 10 trips.
on October 9, 2024
Posted by: SBS1
[This review was collected as part of a promotion.] One of the wheels disintegrated after using the bag maybe 10 times over 10 years. The wheel plastic just split in half lengthwise.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, October 11, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: DKFreemyer
from San Antonio, TX
Verified Purchase:Yes
This is my second bag. I use it every day for work. If you travel, it’s awesome!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anthony D
from Las Vegas
Verified Purchase:Yes
Online shopping was very easy, but item is subpar zipper is weak and so are the zipper openers. The material doesn’t feel as strong either. I’ll probably need to replace it in 2-3 years.
My other bag was the basically the same model but about 8-10 yrs older. I needed to replace it due to a house fire damage (If not I’d still be using it), but I may return it I was looking for something more sturdier or a different brand. Not happy. Sorry it’s my honest opinion.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Ron.
from Texas
Verified Purchase:Yes
top quality and if this one lasts 5 years again, that's Samsonite durability
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Nancy
from Long Island, NY
Verified Purchase:Yes
I gave this as a gift. My friend uses it to bring her music and other items with her to her dulcimer practice and performances. She loves it. It is compact yet roomy and easy to use.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: JoeZ56
from Sturbridge, MA
Verified Purchase:Yes
Love the Samsonite business cases. Just wish that they had more durable wheels or allowed for replacements going forward. Everything else is great.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com