Customer reviews from samsonite.com
Samsonite - Classic Business 2.0 Wheeled Case for 15.6" Laptop - Black
Average customer rating
3.8
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
13
4 Stars
7
3 Stars
4
2 Stars
4
1 Star
2
87%of customers recommend this product.
(
20 out of
23)
Customer Reviews for Samsonite - Classic Business 2.0 Wheeled Case for 15.6" Laptop - Black
Posted by: J Lee
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was disappointed to find that the interior lining had loose stitches, leaving the pocket incomplete. This defect should not appear in a Samsonite product, and it reflects poorly on their quality control.
Written by a customer while visiting samsonite.com
Customer Rating
3
Not what I have come to expect from Samsonite
on May 19, 2026
Posted by: Smokey Mo
[This review was collected as part of a promotion.] I have owned and used an older model by Samsonite that served me for 2 decades with only minor hardware repairs necessary. It survived over 1 million miles of travel both internationally as a carry-on and as a very tightly packed overnighter, serving me reliably as a solid quality-made, essential piece of luggage.
Sadly, this new item is no comparison. I would have rated it at 2 stars but give it a third star for the 10 year warranty.
It is flimsy in every way from the zippers, to the handles, wheels and interior. Also, the capacity of this model is about half of the one I had been using till recently. Given the age and use of my older carry-on, it is beginning to fray and come apart which necessitated this purchase.
I truly hope that Samsonite backs it's proclaimed warranty because while I don't abuse my belongings I travel daily as a coach bus driver and travel internationally twice a year for six weeks.
The build of this carry-on does not instill confidence in its longevity.
Sadly, this new item is no comparison. I would have rated it at 2 stars but give it a third star for the 10 year warranty.
It is flimsy in every way from the zippers, to the handles, wheels and interior. Also, the capacity of this model is about half of the one I had been using till recently. Given the age and use of my older carry-on, it is beginning to fray and come apart which necessitated this purchase.
I truly hope that Samsonite backs it's proclaimed warranty because while I don't abuse my belongings I travel daily as a coach bus driver and travel internationally twice a year for six weeks.
The build of this carry-on does not instill confidence in its longevity.
Response from samsonite.comBy Samsonite US Care Team, May 22, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: TARIYEL GURBANOV
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very good quality and convenient for travel . Wheels move smoothly and there is enough space for laptop and documents. I recommend it
Written by a customer while visiting samsonite.com
Posted by: alx1210
from Lyons, IL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is the perfect size and works perfectly for my wife.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Rho Crotzer
from Louisville, KY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Clean and sharp roller briefcase. Handle is a little wobbly but overall it is a good product.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: alpha
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've tried many bags and cases and found this one for work. Fits my medical equipment, laptop, files and supplies. Great size for what I need.
Written by a customer while visiting samsonite.com
Customer Rating
4
Nice Case
on October 26, 2025
Posted by: Bob J
from Sugar Land
[This review was collected as part of a promotion.] Bought this several months ago. Love it for its capacity and versatility.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Wayne
from Camp springs, MD
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A lot of space for a small bag. Wish the garment compartment was bigger but the compartment in front of that one can be used for additional clothes as well. Lots of pockets.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com