Customer reviews from manufacturer
Hotpoint - 13 Cu. Ft. Frost-Free Upright Freezer - White
Average customer rating
4.8
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
180
4 Stars
23
3 Stars
5
2 Stars
3
1 Star
2
95%of customers recommend this product.
(
145 out of
153)
Customer Reviews for Hotpoint - 13 Cu. Ft. Frost-Free Upright Freezer - White
Customer Rating
1
poorly made
on October 13, 2022
Posted by: judy666
from Beachwood ohio
I can not open the door of this freezer. Very difficult to get to the food inside. You have to almost pull freezer on top of yourself and insert your fingers in the gasket to open the door.
No, I would not recommend this to a friend.
Response from manufacturerBy Michael @ Hotpoint Appliances, Hotpoint Appliances, October 14, 2022
Hi there,
Thanks for taking the time to leave a review for your freezer. So sorry to hear about the difficulties you've had in opening the door. We're sure this would be frustrating. If your door is difficult to open, try the tips laid out in this article to see if they help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16775&_ga=2.102508739.330765927.1665496320-557566247.1665496320
If you continue to have issues, service may be needed. Our team can be found here should you need to reach out to them: https://www.hotpoint.com/appliance-support/
We do hope this is helpful and that this is taken care of for you soon.
All the best,
Michael@Hotpoint
Thanks for taking the time to leave a review for your freezer. So sorry to hear about the difficulties you've had in opening the door. We're sure this would be frustrating. If your door is difficult to open, try the tips laid out in this article to see if they help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16775&_ga=2.102508739.330765927.1665496320-557566247.1665496320
If you continue to have issues, service may be needed. Our team can be found here should you need to reach out to them: https://www.hotpoint.com/appliance-support/
We do hope this is helpful and that this is taken care of for you soon.
All the best,
Michael@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Working very well
on October 11, 2022
Posted by: dazey
from Minnesota
This is my first month and the freezer is working very well.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Instant cold freezer
on October 9, 2022
Posted by: Gh58
from Texas
Perfect size for the space in the garage. Got cold within 10 minutes after plugging in. The old freezer had to be manually defrosted every 2-3 months.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
lot of room
on October 6, 2022
Posted by: RonD
from californa
great shelf space for large & small food, & family pack meat.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
good value
on October 3, 2022
Posted by: jimmy98
Old freezer broke down, this replacement freezes very fast
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Awesome little freezer
on October 1, 2022
Posted by: Dj53
from Conway SC
Downsized and this is perfect. There are only 2 of us now
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great Freezer
on September 30, 2022
Posted by: JATLP
from Lincoln Park, MI
I bought this freezer about a month ago & I love it!
It's a nice compact size, nicely designed shelving on the doors to hole items and the shelves inside are adjustable.
It's a nice compact size, nicely designed shelving on the doors to hole items and the shelves inside are adjustable.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Multiple Sections
on September 23, 2022
Posted by: Dave671
from PA
Bought this a couple of weeks ago and love the sections in the door which are adjustable. Also love the bottom drawer and the multiple shelves allowing for easy retrieval of organized storage.
I would recommend this to a friend!
Written by a customer while visiting manufacturer