Customer reviews from manufacturer
Hotpoint - 13 Cu. Ft. Frost-Free Upright Freezer - White
Average customer rating
4.8
(211 Reviews)
Rating breakdown 211 reviews
5 Stars
178
4 Stars
23
3 Stars
5
2 Stars
3
1 Star
2
95%of customers recommend this product.
(
144 out of
152)
Customer Reviews for Hotpoint - 13 Cu. Ft. Frost-Free Upright Freezer - White
Customer Rating
5
Hotpoint upright freezer
on October 31, 2022
Posted by: Broe172
from KY
Love this freezer. Let's you know if u left door open, with alarm, let's you know if it's too warm, with alarm.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Nice Freezer
on October 27, 2022
Posted by: Peg56
from North Carolina
I've had the freezer for almost a month now. So far no issues. I love the spaciousness, the adjustable door shelves, and the door alarm.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
new freezer
on October 24, 2022
Posted by: Thomas III
from Delaware
We plugged it in and it works! So far so good and we hope to be as happy with it 10 years from now!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Good spacing
on October 23, 2022
Posted by: Suz12
from Nashua,NH
So happy we bought this, needed extra space for sales
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great freezer
on October 22, 2022
Posted by: horsefly
from Yuma, AZ
We had to replace our old freezer after 30 plus years. I found this one at a local independent appliance store. It is a little smaller than our last freezer, but it is doing a great job.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
GREAT......
on October 21, 2022
Posted by: sugarhoney
from Evanston, Wy.
Have always wanted an Upright Freezer and am quite happy in purchasing this one. So far everything has worked great and only have to shop for frozen food once a month----such a wonderful appliance.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
poorly made
on October 13, 2022
Posted by: judy666
from Beachwood ohio
I can not open the door of this freezer. Very difficult to get to the food inside. You have to almost pull freezer on top of yourself and insert your fingers in the gasket to open the door.
No, I would not recommend this to a friend.
Response from manufacturerBy Michael @ Hotpoint Appliances, Hotpoint Appliances, October 14, 2022
Hi there,
Thanks for taking the time to leave a review for your freezer. So sorry to hear about the difficulties you've had in opening the door. We're sure this would be frustrating. If your door is difficult to open, try the tips laid out in this article to see if they help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16775&_ga=2.102508739.330765927.1665496320-557566247.1665496320
If you continue to have issues, service may be needed. Our team can be found here should you need to reach out to them: https://www.hotpoint.com/appliance-support/
We do hope this is helpful and that this is taken care of for you soon.
All the best,
Michael@Hotpoint
Thanks for taking the time to leave a review for your freezer. So sorry to hear about the difficulties you've had in opening the door. We're sure this would be frustrating. If your door is difficult to open, try the tips laid out in this article to see if they help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16775&_ga=2.102508739.330765927.1665496320-557566247.1665496320
If you continue to have issues, service may be needed. Our team can be found here should you need to reach out to them: https://www.hotpoint.com/appliance-support/
We do hope this is helpful and that this is taken care of for you soon.
All the best,
Michael@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Working very well
on October 11, 2022
Posted by: dazey
from Minnesota
This is my first month and the freezer is working very well.
I would recommend this to a friend!
Written by a customer while visiting manufacturer