Customer reviews from manufacturer
Hotpoint - 13 Cu. Ft. Frost-Free Upright Freezer - White
Average customer rating
4.8
(212 Reviews)
Rating breakdown 212 reviews
5 Stars
179
4 Stars
23
3 Stars
5
2 Stars
3
1 Star
2
95%of customers recommend this product.
(
144 out of
152)
Customer Reviews for Hotpoint - 13 Cu. Ft. Frost-Free Upright Freezer - White
Customer Rating
3
Not cold enough
on March 2, 2023
Posted by: Knittykitty
from Ohio
My 30 year old Sears frost free maintained 20 below zero until we notice the temperature was slowly increasing. This freezer will not go below 0 (zero).
No, I would not recommend this to a friend.
Response from manufacturerBy Haley@Hotpoint, Hotpoint , March 6, 2023
Hello there.
Thank you so much for sharing your experience with your freezer. We are terribly sorry to know the temperature is now giving you trouble. This can certainly create a huge frustration and we would love the opportunity to help.
An agent has reached out directly via email to gain a bit more information. If you don't see an email from us shortly, please make sure to check your spam or junk folder. Please feel free to keep an eye out for this and get back to us when you can!
-Haley@Hotpoint
Thank you so much for sharing your experience with your freezer. We are terribly sorry to know the temperature is now giving you trouble. This can certainly create a huge frustration and we would love the opportunity to help.
An agent has reached out directly via email to gain a bit more information. If you don't see an email from us shortly, please make sure to check your spam or junk folder. Please feel free to keep an eye out for this and get back to us when you can!
-Haley@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Great Features
on February 28, 2023
Posted by: Kirebel
from North Carolina
I bought this freezer about a month ago and love it !!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great product
on February 17, 2023
Posted by: roberta97
Husband bought this for me because we needed to get rid of our old small chest freezer. He opted for an upright. So glad to have a frost free freezer now and is easier to find all your frozen items instead of those at the bottom of our old freezer.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
The Standard
on February 14, 2023
Posted by: LakeofPearl
from New Orleans
As Advertised, good build quality, no defects, it was plug and play
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
So quiet. I don't hear it at all
on February 8, 2023
Posted by: Cheryl Hamre
from Bloomfield iowa
We're glad we bought this. With the price of groceries we try to buy sale or outdated meat and freeze it right away. Older couple on only social security
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
It has great features
on February 1, 2023
Posted by: Kkmom
from Bloomsbury NJ
I bought this 2 months ago for freezing my garden produce and baked goods.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great appliance
on February 1, 2023
Posted by: Gwen0215
from Jamestown KY
Love my freezer so happy I made this purchase . Great item and works great
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
My perfect Freezer!
on January 6, 2023
Posted by: MLU393
from Woodstock, GA
My neighbor is the one I should thank for buying this Hotpoint freezer, as she insisted I needed one to stock up on not only meats, but produce I needed to freeze from my vegetable and fruit garden. Thank you neighbor! This freezer is perfect for my needs, and I even bought heavy duty totes to organize the frozen food!
Written by a customer while visiting manufacturer