Customer reviews from manufacturer
Hotpoint - 13 Cu. Ft. Frost-Free Upright Freezer - White
Average customer rating
4.8
(211 Reviews)
Rating breakdown 211 reviews
5 Stars
178
4 Stars
23
3 Stars
5
2 Stars
3
1 Star
2
95%of customers recommend this product.
(
144 out of
152)
Customer Reviews for Hotpoint - 13 Cu. Ft. Frost-Free Upright Freezer - White
Customer Rating
5
Works great, looks nice!
on March 4, 2023
Posted by: Brohan
from Vancouver, Washington
We had an old upright freezer that finally gave out. We bought this as a replacement and it was a much better upgrade than we anticipated. It works great, uses less power than our old one and looks very nice.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Works great so far
on March 4, 2023
Posted by: Dottie23
from Florida
The reviews I read prior to purchasing regarding it being difficult to open are absolutely correct. It takes at least a couple of hard pulls to open which moves the freezer so that it then needs to be moved back where it was.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Perfect Size
on March 4, 2023
Posted by: Clark2
from Watertown, WI
We needed an extra freezer for meat. This worked out better than a chest freezer for the garage.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Nice freezer
on March 3, 2023
Posted by: Lstep
from Alabama
Nice freezer. Not too big or small. Just what I needed
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great Freezer
on March 3, 2023
Posted by: Anonymous
from Mercer, WI
It is exactly what I wanted. So glad I purchased this product
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
EASY ACCESS
on March 2, 2023
Posted by: Unclebj
from Colo Spgs, CO
Bought this upright to replace a chest freezer that was becoming hard to get into. This freezer is great for finding food that would get lost in the chest!!!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Freezer
on March 2, 2023
Posted by: BRRR
Nice size; nothing fancy so I do not expect anything to go wrong any time soon
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Not cold enough
on March 2, 2023
Posted by: Knittykitty
from Ohio
My 30 year old Sears frost free maintained 20 below zero until we notice the temperature was slowly increasing. This freezer will not go below 0 (zero).
No, I would not recommend this to a friend.
Response from manufacturerBy Haley@Hotpoint, Hotpoint , March 6, 2023
Hello there.
Thank you so much for sharing your experience with your freezer. We are terribly sorry to know the temperature is now giving you trouble. This can certainly create a huge frustration and we would love the opportunity to help.
An agent has reached out directly via email to gain a bit more information. If you don't see an email from us shortly, please make sure to check your spam or junk folder. Please feel free to keep an eye out for this and get back to us when you can!
-Haley@Hotpoint
Thank you so much for sharing your experience with your freezer. We are terribly sorry to know the temperature is now giving you trouble. This can certainly create a huge frustration and we would love the opportunity to help.
An agent has reached out directly via email to gain a bit more information. If you don't see an email from us shortly, please make sure to check your spam or junk folder. Please feel free to keep an eye out for this and get back to us when you can!
-Haley@Hotpoint
Written by a customer while visiting manufacturer