Customer reviews from manufacturer
Hotpoint - 13 Cu. Ft. Frost-Free Upright Freezer
Average customer rating
4.8
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
168
4 Stars
22
3 Stars
5
2 Stars
3
1 Star
1
95%of customers recommend this product.
(
139 out of
146)
Customer Reviews for Hotpoint - 13 Cu. Ft. Frost-Free Upright Freezer
Customer Rating
5
As advertised
on May 23, 2023
Posted by: Wig23
from Kennesaw, GA
The way it has performef is As expected. Doing a good job.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great
on May 24, 2023
Posted by: Nana O
from Hancock ny
Very pleased with my new freezer. Very efficient appliance.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great Freezer
on May 28, 2023
Posted by: Darrell
from Yukon, Oklahoma
Very pleased with my purchase, upright makes it very convenient.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great appliance
on June 17, 2023
Posted by: Naranjero
from Tucson, AZ
I bought this a month ago, we are happy we did is nice.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Cant get to zero
on June 28, 2023
Posted by: Porkey
from Cincinnati oh
Anyone else having trouble getting this frezzer to get to zero. Tried all the settings and about 10 ° is the coldest it gets. Not going to be good for long term storage. Got a protection plan, might have to use it.
No, I would not recommend this to a friend.
Response from manufacturerBy Tierra@Hotpoint, GE Appliances, June 30, 2023
Greetings,
Thank you so much for taking the time to post this review. We're sorry to hear that the temperature on your new upright freezer isn't functioning properly. We recommend referring to the troubleshooting tips on page 11 of the owner's manual. (Section 'Freezer Temperature Too Warm)
Here is the link: https://products-salsify.geappliances.com/image/upload/s--vF7Yo7HI--/fb86aa6b843a7e2a47488c28fb8562e34b3c416c.pdf?_ga=2.113095044.1234777080.1687785149-132335501.1644413847
If it still doesn't cool as it should, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a Hotpoint Appliances technician by calling 800-432-2737 or by scheduling online at Hotpoint.com/service
We appreciate your time. - Tierra@Hotpoint
Thank you so much for taking the time to post this review. We're sorry to hear that the temperature on your new upright freezer isn't functioning properly. We recommend referring to the troubleshooting tips on page 11 of the owner's manual. (Section 'Freezer Temperature Too Warm)
Here is the link: https://products-salsify.geappliances.com/image/upload/s--vF7Yo7HI--/fb86aa6b843a7e2a47488c28fb8562e34b3c416c.pdf?_ga=2.113095044.1234777080.1687785149-132335501.1644413847
If it still doesn't cool as it should, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a Hotpoint Appliances technician by calling 800-432-2737 or by scheduling online at Hotpoint.com/service
We appreciate your time. - Tierra@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
well worth it
on July 1, 2023
Posted by: jkasper
Very satisfied with product. Would recommend it to any one.
Written by a customer while visiting manufacturer
Customer Rating
5
Great freezer
on July 4, 2023
Posted by: Shotsie
from Illinois
Bought 3 weeks ago and quite happy with the product.
Written by a customer while visiting manufacturer
Customer Rating
5
quiet
on July 8, 2023
Posted by: ellis
i bought this freezer a litte over month ago and i am happy with it
Written by a customer while visiting manufacturer