Customer reviews from manufacturer
Hotpoint - 13 Cu. Ft. Frost-Free Upright Freezer
Average customer rating
4.8
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
168
4 Stars
22
3 Stars
5
2 Stars
3
1 Star
1
95%of customers recommend this product.
(
139 out of
146)
Customer Reviews for Hotpoint - 13 Cu. Ft. Frost-Free Upright Freezer
Customer Rating
5
UPRIGHT FREEZER
on April 11, 2023
Posted by: TOMCAT99
from LACONIA INDIANA
IT'S FINE, I LIKE THE WIRE SHELVES, IT'S TALLER THAN THE OLD ONE I HAD SO IT'S NOT AS DEEP - MAKES GETTING TO THE BACK EASIER
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
So far so good
on April 19, 2023
Posted by: Jd4120
from Mn
Affordable and garage ready and the price was reasonable
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great features
on April 28, 2023
Posted by: Rhondasue39
from Benton, ky
I am so glad I got this freezer because I really needed the space for all my frozen items.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Easy pesy
on May 2, 2023
Posted by: Optionout
from Fort Wortb, TX
Delivered unboxed, plugged it in, came home its cold. 3 days later put frozen items in, keeps them frozen. Never even had to adjust it,, default setting was fine..
Low noise, doesn't cycle much. Actually bigger than I thought
No complaints so far.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Disappointed
on May 3, 2023
Posted by: Nana423
from Cincinnati
The door is very difficult to open. No handle?, just an insert to pull. The unit slides all over the garage floor when you try to open it. Won’t stay steady. So far, disappointed.
No, I would not recommend this to a friend.
Response from manufacturerBy Jonathon@Hotpoint, Hotpoint Appliances, May 3, 2023
Hello - Thank you so much for taking a moment to share your review here. We really appreciate knowing your experience. We are sorry to see that this freezer hasn't exceeded your expectations so far. We can definitely understand some of the criticism.
We are going to be sending your review over to our product team to review, this way we can work steadily towards improvements when it comes to our design. We agree that the handle can definitely be improved upon.
Thank you again for sharing your review. Kind regards. - Jonathon@Hotpoint
We are going to be sending your review over to our product team to review, this way we can work steadily towards improvements when it comes to our design. We agree that the handle can definitely be improved upon.
Thank you again for sharing your review. Kind regards. - Jonathon@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
So far so good. I like it
on May 11, 2023
Posted by: Tootsie1
from California
I needed a freezer for my garage and this one worked out perfectly
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
freezer
on May 16, 2023
Posted by: old man
from tomah wisconsin
I purchased this freezer one month ago. I wish that the door was able to be switched from left side open to right side open.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great features!
on May 16, 2023
Posted by: DavGS
from Halls, TN
We are extremely happy with our roomy new freezer with its stackable shelves and super storage
I would recommend this to a friend!
Written by a customer while visiting manufacturer