Customer reviews from manufacturer
Hotpoint - 13 Cu. Ft. Frost-Free Upright Freezer
Average customer rating
4.8
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
168
4 Stars
22
3 Stars
5
2 Stars
3
1 Star
1
95%of customers recommend this product.
(
139 out of
146)
Customer Reviews for Hotpoint - 13 Cu. Ft. Frost-Free Upright Freezer
Customer Rating
5
Great size
on March 17, 2023
Posted by: Marine90
from Florida
Bought this 3/16/23 to replace old chest freezer. Fit everything easily. Easy to use. Comes with only 2 settings, which is fine. Makes things simple. Took up less room than the chest freezer.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great features
on March 23, 2023
Posted by: Matt09
from Clarksburg, WV
Perfect size for our family! Easy to use and is quiet as can be!!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Price was right.
on March 27, 2023
Posted by: Charlie C
from Vallejo Ca
We purchased this upright freezer and are so glad we fid.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great Features
on March 30, 2023
Posted by: John 67
from Central New York
We bought this freezer to replace our old one that died !! We've had it for 2 weeks and so far really like it.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Food stays frozen
on April 3, 2023
Posted by: Snoop
Only had a few weeks. So far so good. I like that door is hard to open because that means the seal is great!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Size appropriate
on April 4, 2023
Posted by: Ajones7060
from Odessa Texas
Recently purchased and am very pleased. It was the perfect size for the space in the garage.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Awesome
on April 4, 2023
Posted by: Skeeters
from Berlin, NH
I find it hard to open the door because the suction makes it hard for me, but that means everything will stay frozen...
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Not sure yet
on April 6, 2023
Posted by: Noneyabussness
from Colorado
I bought this and it has been sounding a alarm tone. The manual says over heating and tone will sound.
Response from manufacturerBy Charlie@Haier, GE_Appliances, April 7, 2023
Hello there,
We appreciate you taking the time to leave your feedback and review. No matter positive or negative, it means a lot to us.
If the freezer alarm is sounding please refer to page 5 of the manual for disabling it.
https://products-salsify.geappliances.com/image/upload/s--vF7Yo7HI--/fb86aa6b843a7e2a47488c28fb8562e34b3c416c.pdf?_ga=2.119554890.330456781.1680528807-302677575.1657120421
If the issue continues to persist we recommend scheduling the service appointment with our technicians. You can schedule by calling 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly.
-Charlie@Haier
We appreciate you taking the time to leave your feedback and review. No matter positive or negative, it means a lot to us.
If the freezer alarm is sounding please refer to page 5 of the manual for disabling it.
https://products-salsify.geappliances.com/image/upload/s--vF7Yo7HI--/fb86aa6b843a7e2a47488c28fb8562e34b3c416c.pdf?_ga=2.119554890.330456781.1680528807-302677575.1657120421
If the issue continues to persist we recommend scheduling the service appointment with our technicians. You can schedule by calling 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly.
-Charlie@Haier
Written by a customer while visiting manufacturer