Customer reviews from manufacturer
Hotpoint - 13 Cu. Ft. Frost-Free Upright Freezer - White
Average customer rating
4.8
(211 Reviews)
Rating breakdown 211 reviews
5 Stars
178
4 Stars
23
3 Stars
5
2 Stars
3
1 Star
2
95%of customers recommend this product.
(
144 out of
152)
Customer Reviews for Hotpoint - 13 Cu. Ft. Frost-Free Upright Freezer - White
Customer Rating
5
Great features
on April 28, 2023
Posted by: Rhondasue39
from Benton, ky
I am so glad I got this freezer because I really needed the space for all my frozen items.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
So far so good
on April 19, 2023
Posted by: Jd4120
from Mn
Affordable and garage ready and the price was reasonable
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
UPRIGHT FREEZER
on April 11, 2023
Posted by: TOMCAT99
from LACONIA INDIANA
IT'S FINE, I LIKE THE WIRE SHELVES, IT'S TALLER THAN THE OLD ONE I HAD SO IT'S NOT AS DEEP - MAKES GETTING TO THE BACK EASIER
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Not sure yet
on April 6, 2023
Posted by: Noneyabussness
from Colorado
I bought this and it has been sounding a alarm tone. The manual says over heating and tone will sound.
Response from manufacturerBy Charlie@Haier, GE_Appliances, April 7, 2023
Hello there,
We appreciate you taking the time to leave your feedback and review. No matter positive or negative, it means a lot to us.
If the freezer alarm is sounding please refer to page 5 of the manual for disabling it.
https://products-salsify.geappliances.com/image/upload/s--vF7Yo7HI--/fb86aa6b843a7e2a47488c28fb8562e34b3c416c.pdf?_ga=2.119554890.330456781.1680528807-302677575.1657120421
If the issue continues to persist we recommend scheduling the service appointment with our technicians. You can schedule by calling 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly.
-Charlie@Haier
We appreciate you taking the time to leave your feedback and review. No matter positive or negative, it means a lot to us.
If the freezer alarm is sounding please refer to page 5 of the manual for disabling it.
https://products-salsify.geappliances.com/image/upload/s--vF7Yo7HI--/fb86aa6b843a7e2a47488c28fb8562e34b3c416c.pdf?_ga=2.119554890.330456781.1680528807-302677575.1657120421
If the issue continues to persist we recommend scheduling the service appointment with our technicians. You can schedule by calling 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly.
-Charlie@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
Awesome
on April 4, 2023
Posted by: Skeeters
from Berlin, NH
I find it hard to open the door because the suction makes it hard for me, but that means everything will stay frozen...
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Size appropriate
on April 4, 2023
Posted by: Ajones7060
from Odessa Texas
Recently purchased and am very pleased. It was the perfect size for the space in the garage.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Food stays frozen
on April 3, 2023
Posted by: Snoop
Only had a few weeks. So far so good. I like that door is hard to open because that means the seal is great!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great Features
on March 30, 2023
Posted by: John 67
from Central New York
We bought this freezer to replace our old one that died !! We've had it for 2 weeks and so far really like it.
I would recommend this to a friend!
Written by a customer while visiting manufacturer