Customer reviews from manufacturer
Hotpoint - 13 Cu. Ft. Frost-Free Upright Freezer
Average customer rating
4.8
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
168
4 Stars
22
3 Stars
5
2 Stars
3
1 Star
1
95%of customers recommend this product.
(
139 out of
146)
Customer Reviews for Hotpoint - 13 Cu. Ft. Frost-Free Upright Freezer
Customer Rating
4
The Standard
on February 14, 2023
Posted by: LakeofPearl
from New Orleans
As Advertised, good build quality, no defects, it was plug and play
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great product
on February 17, 2023
Posted by: roberta97
Husband bought this for me because we needed to get rid of our old small chest freezer. He opted for an upright. So glad to have a frost free freezer now and is easier to find all your frozen items instead of those at the bottom of our old freezer.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great Features
on February 28, 2023
Posted by: Kirebel
from North Carolina
I bought this freezer about a month ago and love it !!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Not cold enough
on March 2, 2023
Posted by: Knittykitty
from Ohio
My 30 year old Sears frost free maintained 20 below zero until we notice the temperature was slowly increasing. This freezer will not go below 0 (zero).
No, I would not recommend this to a friend.
Response from manufacturerBy Haley@Hotpoint, Hotpoint , March 6, 2023
Hello there.
Thank you so much for sharing your experience with your freezer. We are terribly sorry to know the temperature is now giving you trouble. This can certainly create a huge frustration and we would love the opportunity to help.
An agent has reached out directly via email to gain a bit more information. If you don't see an email from us shortly, please make sure to check your spam or junk folder. Please feel free to keep an eye out for this and get back to us when you can!
-Haley@Hotpoint
Thank you so much for sharing your experience with your freezer. We are terribly sorry to know the temperature is now giving you trouble. This can certainly create a huge frustration and we would love the opportunity to help.
An agent has reached out directly via email to gain a bit more information. If you don't see an email from us shortly, please make sure to check your spam or junk folder. Please feel free to keep an eye out for this and get back to us when you can!
-Haley@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Freezer
on March 2, 2023
Posted by: BRRR
Nice size; nothing fancy so I do not expect anything to go wrong any time soon
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
EASY ACCESS
on March 2, 2023
Posted by: Unclebj
from Colo Spgs, CO
Bought this upright to replace a chest freezer that was becoming hard to get into. This freezer is great for finding food that would get lost in the chest!!!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great Freezer
on March 3, 2023
Posted by: Anonymous
from Mercer, WI
It is exactly what I wanted. So glad I purchased this product
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Nice freezer
on March 3, 2023
Posted by: Lstep
from Alabama
Nice freezer. Not too big or small. Just what I needed
I would recommend this to a friend!
Written by a customer while visiting manufacturer