Customer reviews from casper.com
Casper - Original Hybrid Mattress, Queen - Gray
Average customer rating
4.6
(3,764 Reviews)
Rating breakdown 3,764 reviews
5 Stars
2,916
4 Stars
450
3 Stars
185
2 Stars
102
1 Star
111
Customer Reviews for Casper - Original Hybrid Mattress, Queen - Gray
Customer Rating
5
Very comfy
on January 30, 2024
Posted by: Alexandra
[This review was collected as part of a promotion.] Very comfortable! Love the memory foam feeling of sinking into bed.
Written by a customer while visiting casper.com
Customer Rating
5
Great for tall people
on January 30, 2024
Posted by: Akimi
The 5 stars come from my husband who is 6 feet tall and loves it, but I personally give it 1 star because it's not for short people (I am 5 feet) who need firm mattresses. I have been coming back to sleep on this thing on and off for the past 4 years and I never get a good nights sleep. The middle of my back, neck and shoulders are so sore when I wake up. Because of the arch support I feel like it's bending me in half while I sleep right in the middle of my back.
Written by a customer while visiting casper.com
Customer Rating
5
Soft but supportive
on January 29, 2024
Posted by: Christopher
[This review was collected as part of a promotion.] This mattress is just right. I like a bed I can sink into while keeping my spine aligned. This mattress has the balance of softness and support that I’ve needed. My back already feels better.
Written by a customer while visiting casper.com
Customer Rating
5
A great business' model
on January 27, 2024
Posted by: Daniel
[This review was collected as part of a promotion.] I was pleasantly surprised with the quality and comfort level of this bed.
Written by a customer while visiting casper.com
Customer Rating
5
The only mattress my body loves!
on January 26, 2024
Posted by: Heather
We first purchased an original hybrid 3-4 years ago and it was love at first sleep. Another company got me when we were looking to purchase our son a new mattress and he and I both tried to love it but it was terribly firm!!! Luckily that company was great about donating it and refunding us and then we quickly bought a second original hybrid. I have a chronic pain condition and I am extremely particular about my mattresses. I recommend the Casper original hybrid to everyone! Our dog even has his own Casper and adores it :)
Written by a customer while visiting casper.com
Customer Rating
5
soft and nice
on January 26, 2024
Posted by: Katie
[This review was collected as part of a promotion.] FYI, this mattress is on the softer side. But I didn't feel like I was sinking into it; more that it conformed to my body. I've been sleeping really well!
Written by a customer while visiting casper.com
Customer Rating
5
5 star review from pain to no pain
on January 25, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] My back pain went away, comfortable sleeping. Made my lifestyle at ease. Just waiting for my adjustable bed that will make more even better.
Written by a customer while visiting casper.com
Customer Rating
1
Way too soft, won’t accept return
on January 25, 2024
Posted by: Alexandar
[This review was collected as part of a promotion.] I wanted to like it intentionally went with the hybrid thinking that spending more would give me a better mattress. But that was not the case. I did all their recommendations to make sure it was upright, facing forward and on a proper bed frame, but man does it sag. I feel like I’m on a water bed and I’m not even that heavy. 170lbs at 6’. I wake up with an aching back each day that I need to stretch before I feel ready for the day. I also gave it their 100 day trial and was denied a return.. so there’s that too.
Written by a customer while visiting casper.com