Customer reviews from casper.com
Casper - Original Hybrid Mattress, Queen - Gray
Average customer rating
4.6
(3,763 Reviews)
Rating breakdown 3,763 reviews
5 Stars
2,915
4 Stars
450
3 Stars
185
2 Stars
102
1 Star
111
Customer Reviews for Casper - Original Hybrid Mattress, Queen - Gray
Customer Rating
5
I like it. Sleeping better.
on October 24, 2026
Posted by: PETER W.
I like it. Sleeping better.
Written by a customer while visiting casper.com
Customer Rating
5
love this mattress!
on October 23, 2026
Posted by: Kelsey B.
love this mattress!
Written by a customer while visiting casper.com
Customer Rating
2
I really wanted to like
on October 23, 2026
Posted by: Katherine L.
I really wanted to like this mattress but it is not supportive enough for our backs, we wake up sore and stiff.
Written by a customer while visiting casper.com
Customer Rating
1
don't like
on October 22, 2026
Posted by: Robert R.
This appears to be a well made mattress but is more firm than I wanted.
Written by a customer while visiting casper.com
Customer Rating
1
Smells of chemicals
on October 21, 2026
Posted by: Ivvet A.
The mattress is comfortable but it smells of chemicals so wouldn’t recommend. It has been 6 weeks since I purchased it and the out gassing is unbearable
Written by a customer while visiting casper.com
Customer Rating
5
At first I was worried
on October 21, 2026
Posted by: Keilah S.
At first I was worried that we would miss our old bed (also a Casper, an older model), however, we transitioned to our new mattress with ease. We didn’t miss a wink of sleep. Casper you’ve continued to make huge fans out of us. We’ll see you at the next bed upgrade!
Written by a customer while visiting casper.com
Customer Rating
5
My original-model Casper was starting
on October 20, 2026
Posted by: Christos Z.
My original-model Casper was starting to show its years and I was ready for an upgrade. Couldn’t be happier with this purchase! I’m sleeping comfortably in all positions. I love how plush the top layer is, without completely sinking into the mattress. The extra 2” of height over my old mattress is also a nice change.
Written by a customer while visiting casper.com
Customer Rating
2
Not so thrilled with the
on October 20, 2026
Posted by: AJ S.
Not so thrilled with the mattress. I just doesn’t feel all that comfortable. Can’t really isolate the exact reason. Not enough springs, maybe? It just feels like a big piece of styrofoam. Oh well. So it goes. Surprised it got such a high rating from Consumer Reports.
Written by a customer while visiting casper.com