Customer reviews from casper.com
Casper - Original Hybrid Mattress, Queen - Gray
Average customer rating
4.6
(3,764 Reviews)
Rating breakdown 3,764 reviews
5 Stars
2,916
4 Stars
450
3 Stars
185
2 Stars
102
1 Star
111
Customer Reviews for Casper - Original Hybrid Mattress, Queen - Gray
Customer Rating
5
Firm yet soft, best mattress I’ve had
on October 5, 2019
Posted by: Michelle
[This review was collected as part of a promotion.] Despite Casper’s reputation I had begun hearing that it was overrated— which was giving me doubts. But when I laid on the Casper Hybrid in store, I liked it enough. I was also so tired of mattress shopping that I was relieved I didn’t have to wait for shipping since I could take it home with me. The first few nights I was worried I was going to have to return it because the odor wasn’t going away, but that completely subsided in about a week. Now, I’ve quickly fallen in love with the mattress. I’m a side and back sleeper and this gives me the firmness and support that I like— but it also has a touch of softness on top without being too soft or letting me sink in. About a month in, and I don’t have any concerns that it will begin sagging but this will take more time, of course.At the risk of sounding like I’m exaggerating, I have to say that this is one mattress I’ve tried that makes it very difficult to get out of bed. I find it so cozy that I really enjoy, and look forward to, sleeping in it.
Written by a customer while visiting casper.com
Customer Rating
3
Soft but convenient
on October 4, 2019
Posted by: Cristina
[This review was collected as part of a promotion.] It's a lot softer than I thought and I had to buy a latex mattress topper to firm it up, but the convenience of having it delivered the same day that I moved to my new place was amazing and well worth it.
Written by a customer while visiting casper.com
Customer Rating
3
Like but don’t love
on October 4, 2019
Posted by: Tyson
[This review was collected as part of a promotion.] It’s a nice mattress but we don’t love it and we want to love our mattress. We feel like we are sleeping on top of it and want to sleep on it. Will probably return but are trying it a few more weeks. We really wanted it to work but probably not for us. I do see how it can be great for others, I am glad we tried.
Written by a customer while visiting casper.com
Customer Rating
5
Buy this bed.
on October 3, 2019
Posted by: Hilary
[This review was collected as part of a promotion.] Years (10+) of back pain finally had me looking at how I sleep. My first night on my new Casper had me sleeping through my alarm by two hours. Luckily it was a weekend haha. I woke up without a trace of soreness and it was a new dawn. I also sleep hot and usually wake up sweating. No longer.
Written by a customer while visiting casper.com
Customer Rating
5
Best Nites Sleep
on October 3, 2019
Posted by: Amanda
[This review was collected as part of a promotion.] I absolutely love my Casper Hybrid mattress! The most supportive, soft, and cool sleep ever!
Written by a customer while visiting casper.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent experience mattress is great for its firmness and for my sleeping position. Would recommend it for anyone looking for a new matress,
Written by a customer while visiting casper.com
Customer Rating
5
Great Matress
on October 3, 2019
Posted by: Alex
[This review was collected as part of a promotion.] So comfortable. I don't feel stuck in the mattress.
Written by a customer while visiting casper.com
Posted by: Anonymous
Verified Purchase:Yes
I was a little skeptical about buying a bed out of a box (I normally buy them at stores where I can test the mattress beforehand)….but I have to admit that I am pleasantly surprised with the Casper Hybrid Mattress. It's very comfortable and supportive in all the right areas. Speaking as someone with spinal issues, it can be very hard to find the right mattress...and the Casper Hybrid seems to be the right fit for me. So why not five stars. Well, I originally bought a Twin Mattress...and the Edge Support for the mattress is not as great as the rest of the mattress. I ended up exchanging it for a Queen Mattress and am happy with the results. Also, there is a "break in" period that seemed to actually bother my neck...but after the bed was broken in, I have had great sleep since.
Written by a customer while visiting casper.com