Customer reviews from casper.com
Casper - Original Hybrid Mattress, Queen - Gray
Average customer rating
4.6
(3,660 Reviews)
Rating breakdown 3,660 reviews
5 Stars
2,849
4 Stars
440
3 Stars
172
2 Stars
96
1 Star
103
Customer Reviews for Casper - Original Hybrid Mattress, Queen - Gray
Customer Rating
5
AMAZING!
on December 11, 2023
Posted by: Nassima
[This review was collected as part of a promotion.] I have back pain and it has been very hard for me to find a comfortable bed, but trying this in store I ordered it the next day and loved it ever since!
Written by a customer while visiting casper.com
Customer Rating
4
Should’ve bought this mattress months ago
on December 11, 2023
Posted by: Melisa
[This review was collected as part of a promotion.] So comfy. We had a Casper mattress in our guest bedroom but hadn’t gotten a new mattress for our own room.
Written by a customer while visiting casper.com
Customer Rating
4
Nice mattress
on December 12, 2023
Posted by: Colin
[This review was collected as part of a promotion.] Mattress is comfortable so far but has a smell that appears to be lingering even after airing it out for a day. I bought the mattress as part of the Black Friday sale and was happy with the price I paid.
Written by a customer while visiting casper.com
Customer Rating
5
Pretty great mattress
on December 13, 2023
Posted by: Mauricio
[This review was collected as part of a promotion.] The mattress is very well packaged. The box is easily handled between two people, and for a queen-sized mattress, I was impressed it fit into the box. So ease of setup deserves 5/5. The mattress is comfortable, but not overwhelmingly so. It has improved my sleep over the previous Ikea mattress I had. However, it is a little bit too firm for my taste. Comfort I'll give it 4/5. Maneuverability - one can move very easily on the mattress, one doesn't sink into the mattress, and the mattress doesn't transfer movement across it, which is great for two people. 5/5. Average rounded up is 5/5.
Written by a customer while visiting casper.com
Customer Rating
1
Three Reasons We’re Returning
on December 13, 2023
Posted by: Rachel
[This review was collected as part of a promotion.] We wanted so badly to love this bed…but couldn’t. We have three main complaints: 1. It smells like chemicals so strongly to the point of tasting it. (Specifically, like salicylic acid.) 2. There are no handles to help carry it/reposition it, once it’s opened from the plastic. 3. It hurt our backs. The mattress was too firm for us. Should we get the Wave instead, Casper’s highest end and softest mattress? Maybe, but from point one and two, probably not.
Written by a customer while visiting casper.com
Customer Rating
5
Great bed! Zero gravity amazing!
on December 14, 2023
Posted by: Elizabeth
[This review was collected as part of a promotion.] Bought the mattress, adjustable frame and headboard. My daughter absolutely loves her Casper bed. So comfortable. The zero gravity feature on the base is amazing! Definitely recommend
Written by a customer while visiting casper.com
Customer Rating
3
Eh..
on December 14, 2023
Posted by: Miranda
Bought this 9/2019. I’m 5’2, 115 lbs, and I’m mainly a side sleeper. I don’t feel i weigh enough to feel comfortable on my side to sink in, so my shoulder hurts/arms fall asleep after a while. It’s more firm than I’ve found that I’ve liked having this bed for almost 4 years now. The bed is more bearable with a couple extra inches of a foam topper, which I hate that I had to do to be more comfortable.
Written by a customer while visiting casper.com
Customer Rating
5
Our New Casper Hybrid
on December 15, 2023
Posted by: Kathy
[This review was collected as part of a promotion.] We have only had our Original Hybrid for about 2 weeks.
We like it so far.
We like it so far.
Written by a customer while visiting casper.com