Customer reviews from casper.com
Casper - Original Hybrid Mattress, Queen - Gray
Average customer rating
4.6
(3,764 Reviews)
Rating breakdown 3,764 reviews
5 Stars
2,916
4 Stars
450
3 Stars
185
2 Stars
102
1 Star
111
Customer Reviews for Casper - Original Hybrid Mattress, Queen - Gray
Customer Rating
5
Soooo comfortable. I look forward
on October 25, 2025
Posted by: Jeannine B.
Soooo comfortable. I look forward to going to bed every night.
Written by a customer while visiting casper.com
Customer Rating
5
This mattress is so comfortable!
on October 25, 2025
Posted by: Lindsey Z.
This mattress is so comfortable! I sleep a lot better and wake up without aches and pains.
Written by a customer while visiting casper.com
Customer Rating
5
Great support. Very comfortable.
on October 24, 2025
Posted by: Christopher F.
Great support. Very comfortable.
Written by a customer while visiting casper.com
Customer Rating
5
Every single part of the
on October 23, 2025
Posted by: Elizabeth A.
Every single part of the Casper experience was awful. Will not purchase again. Did purchase over the phone
Written by a customer while visiting casper.com
Customer Rating
5
Super comfy! Once I fall
on October 22, 2025
Posted by: Jasmine P.
Super comfy! Once I fall asleep I do not wake up at all!
Written by a customer while visiting casper.com
Customer Rating
5
Very comfortable
on October 20, 2025
Posted by: Cynthia A.
I love this bed. I've had only for a few months. but its perfect. Its not too hard or soft. its just right. I don't feel hot at night. i can sit on the bed comfortably.
Written by a customer while visiting casper.com
Customer Rating
5
My guests love it!
on October 19, 2025
Posted by: Shaunda H.
My guests love it!
Written by a customer while visiting casper.com
Customer Rating
2
Very happy with the warranty
on October 19, 2025
Posted by: Chloe S.
Very happy with the warranty and warranty process to get a new Casper, but very disappointed with the new bed! They updated and changed the bed since we got our first one in 2022, and this one is way too firm and uncomfortable. The earlier version was so cushiony, soft, supportive, and bouncy. This one feels completely different. I would return it but since it’s a warranty replacement that isn’t a possibility.
Written by a customer while visiting casper.com