Customer reviews from casper.com
Casper - Original Hybrid Mattress, Queen - Gray
Average customer rating
4.6
(3,764 Reviews)
Rating breakdown 3,764 reviews
5 Stars
2,916
4 Stars
450
3 Stars
185
2 Stars
102
1 Star
111
Customer Reviews for Casper - Original Hybrid Mattress, Queen - Gray
Customer Rating
3
I am concerned
on February 5, 2020
Posted by: Ed
At this point I am concerned about this mattress. It sags in the middle and does not spring back into normal shape. I will take my concerns to the company.
Written by a customer while visiting casper.com
Customer Rating
5
Buy it
on February 5, 2020
Posted by: John
[This review was collected as part of a promotion.] Best sleep I’ve had in years
Written by a customer while visiting casper.com
Customer Rating
4
Nice comfortable supportive sleep
on February 4, 2020
Posted by: Anthony
[This review was collected as part of a promotion.] Great feeling mattress, has really improved my sleep. My back aches have improved in the short time we’ve had it. Wish it had a little mote cushion to the top, but still a great matress
Written by a customer while visiting casper.com
Posted by: Sue
Verified Purchase:Yes
It's the most comfortable mattress I've ever slept on. I highly recommend!
Written by a customer while visiting casper.com
Customer Rating
5
Great Product and Great Service
on February 4, 2020
Posted by: Roger
[This review was collected as part of a promotion.] I love my new Casper mattress and also have been very impressed by Casper's customer service. Their product is everything they say it is. It's is comfortable, well-made and easy to pop up and put in place. I encountered their customer service due to an issue with delivery timing. I was unable to resolve it on the phone with the first-line but followed up with an email. That note received an expeditious and personal reply. The problem was quickly resolved and I left as a very satisfied customer.
Written by a customer while visiting casper.com
Customer Rating
5
AMAZING!
on February 4, 2020
Posted by: Pryscilla
[This review was collected as part of a promotion.] Feels like I'm sleeping on a cloud
Written by a customer while visiting casper.com
Customer Rating
5
2 for 2
on February 4, 2020
Posted by: Heather
[This review was collected as part of a promotion.] This the second mattress I've bought and I've been pleased with both. It does take a few days for the mattress to sort of settle and fluff up to optimal comfort, but then it's great.
Written by a customer while visiting casper.com
Customer Rating
4
So far so good
on February 4, 2020
Posted by: Jesse
[This review was collected as part of a promotion.] been sleeping on it for a few weeks and so far its been to my liking
Written by a customer while visiting casper.com