Customer reviews from casper.com
Casper - Original Hybrid Mattress, Queen - Gray
Average customer rating
4.6
(3,764 Reviews)
Rating breakdown 3,764 reviews
5 Stars
2,916
4 Stars
450
3 Stars
185
2 Stars
102
1 Star
111
Customer Reviews for Casper - Original Hybrid Mattress, Queen - Gray
Customer Rating
5
Fabulous Quality - Repeat Purchase
on February 27, 2020
Posted by: Joseph
[This review was collected as part of a promotion.] Second Casper purchase. We loved ours so much, replaced the 14yo son's mattress. He also loves his new sleep platform. The base we purchased was fabulously packaged and went together so easy it was unbelievable. It's also very functional. You see the benefit the minute you have it assembled.
Written by a customer while visiting casper.com
Customer Rating
4
Give your body time to adjust.
on February 27, 2020
Posted by: Randy
[This review was collected as part of a promotion.] If you decide to purchase I completely recommend holding off on deciding to keep it until after a couple of weeks. The first few days my body was still achy and I thought I made a horrible mistake. It wasn't until 2 weeks in that I woke up without any pain. It was a moment of realization as I was getting ready for work.
Written by a customer while visiting casper.com
Customer Rating
5
Great mattress
on February 26, 2020
Posted by: Machayla
[This review was collected as part of a promotion.] This mattress is extremely comfortable - a little soft while still being supportive!
Written by a customer while visiting casper.com
Customer Rating
5
Love it!
on February 26, 2020
Posted by: Jenny
I recently bought this bed in store (Natick Mall) and it was a great experience! The person who was helping me was so knowledgeable and it was great being able to feel the differences in the mattresses. This is one of the comfiest beds I have ever slept on! It is so cozy and is comfier every night (at least I think). It was also super easy to put together. I highly recommenced!
Written by a customer while visiting casper.com
Customer Rating
1
Awful
on February 26, 2020
Posted by: Michael
[This review was collected as part of a promotion.] My back hurts!
Written by a customer while visiting casper.com
Posted by: Anonymous
Verified Purchase:Yes
I was a little nervous about ordering a bed - sight unseen or laid on. This mattress is perfect! We had a pillow top for many, many years but I absolutely love the support this mattress has. No longer do I wake up with hip pain or back pain. Seriously. Extremely happy with the purchase!!
Written by a customer while visiting casper.com
Posted by: Anonymous
Verified Purchase:Yes
This is NOT a medium mattress, it is very firm. I like the adjustable base which is why I gave it two stars. I kept hoping I would get used to the mattress but I the pain in my shoulder would wake me up and I changed sides until the other should hurt. I also woke up hot which could have been the Casper mattress protector. The mattress protector also gets bunched up when you adjust the bed and doesn't straighten out so you end up with lumps and you have to fix it. I finally tried a gel mattress topper I had and it was much more comfortable. Live and learn buying a mattress online is not for me.
Written by a customer while visiting casper.com
Customer Rating
5
Sleep Great
on February 24, 2020
Posted by: Karen
We love our Casper Hybrid Mattress. We are sleeping through the night. My husband has a bad back, he is getting the best sleep in years. He can even sleep on his back. He has not been able to do that in years. Thank you Casper mattress.
Written by a customer while visiting casper.com