Customer reviews from casper.com
Casper - Original Hybrid Mattress, Queen - Gray
Average customer rating
4.6
(3,764 Reviews)
Rating breakdown 3,764 reviews
5 Stars
2,916
4 Stars
450
3 Stars
185
2 Stars
102
1 Star
111
Customer Reviews for Casper - Original Hybrid Mattress, Queen - Gray
Customer Rating
2
Side sleepers take note
on March 20, 2020
Posted by: Doug
I for one am a side sleeper and the test drive experience we had at the store seemed so much better than the one we experienced when we got it home. Really not sure why, but not happy about it. Sorry.
Written by a customer while visiting casper.com
Posted by: Anonymous
Verified Purchase:Yes
I love the hybrid mattress! Best nights sleep! I have had this mattress for over a month and a half and have slept much sounder and feel more rested during my day. I work shit work and have to switch sleep schedules around a lot, and with this bed I can get to sleep right away and stay there. My partner does not wake me up when he leaves the bed and we both are very happy with how it seems to regulate the temperature while sleeping. He sleeps very hot and me very cold and throughout the night we are no longer throwing off he covers or me hoarding them. I love my mattress, the pillows, mattress protector, and the sprima sheets! It all pairs together quite nicely. Have to say I wish I switched from my pillow top sooner.
Written by a customer while visiting casper.com
Customer Rating
5
Finally getting a good night's sleep again!
on March 19, 2020
Posted by: Cheryl
[This review was collected as part of a promotion.] We had tried a competitor's mattress and found it to be too hot overnight and not enough support in the right places. Since getting our Casper my husband's back pain has completely disappeared and I no longer wake up hot. The bed is extremely comfortable. We are thrilled with our purchase and are grateful to finally be getting a good night's sleep again.
Written by a customer while visiting casper.com
Customer Rating
3
Morning allergic reaction!
on March 19, 2020
Posted by: Melinda
[This review was collected as part of a promotion.] Unfortunately I am not satisfied with this mattress. When I first received it there was a strong unpleasant chemical smell. After unzipping, uncovering and airing out the smell is gone, but I awake each day with a stuffy nose and headache that lasts for the morning. so I will be returning my Casper.
Written by a customer while visiting casper.com
Customer Rating
4
Helping my back
on March 19, 2020
Posted by: Jack
Seriously it took about 45 days to adjust to this bed and for the bed to”season”. I now sleep better and my crappy back is not stiff and painful in the morning. I would rate firmness 7. It was much firmer when it first was opened but has softened and feels like I’m on floating carpet. I have the hybrid and this is helping my bad back and is supportive but just the right give as I’m a side sleeper. Glad I gave it some time. Great mattress for the price. Customer service has been top notch!
Written by a customer while visiting casper.com
Posted by: Randy
Verified Purchase:Yes
Very comfortable very satisfied. We would recommend the Casper to all our family and friends
Written by a customer while visiting casper.com
Customer Rating
5
Husband loves.... I am hoping to get there!!
on March 18, 2020
Posted by: Gloria A
[This review was collected as part of a promotion.] Excellent customer service. Great bed. I am still getting adjusted to it but my husband absolutely loves it . Slightly firm for my tiny frame but working on options to remedy this. Have been overall p.eased with my calls to your sleep specialists for feedback!!! Thanks......
Written by a customer while visiting casper.com
Customer Rating
5
Resting the way it should be
on March 17, 2020
Posted by: Doris
Love it
Written by a customer while visiting casper.com