Customer reviews from casper.com
Casper - Original Hybrid Mattress, Queen - Gray
Average customer rating
4.6
(3,765 Reviews)
Rating breakdown 3,765 reviews
5 Stars
2,916
4 Stars
450
3 Stars
186
2 Stars
102
1 Star
111
Customer Reviews for Casper - Original Hybrid Mattress, Queen - Gray
Customer Rating
5
Love it -- aches & pains gone!
on July 17, 2021
Posted by: Delora
[This review was collected as part of a promotion.] Everyone said it would take a few nights to get used to, but I fell in love after one night. All the aches and pains that woke me on a regular basis, were gone! I love my purchase and glad I made the leap.
Written by a customer while visiting casper.com
Posted by: Don
Verified Purchase:Yes
I've had my King Hybrid for less than a month. Previous I had a 3" gel memory foam pad on top of my old mattress. The first week or so I woke up with a back ache on my Casper. I rarely did on my other mattress, but probably not fair to blame the Casper mattress since I don't anymore. Big difference with the Casper is I don't have to raise up to roll over. My Casper feels nice and comfortable when I get into bed. It does take a time to adjust from a memory foam pad to the Casper.
Written by a customer while visiting casper.com
Customer Rating
2
It’s like a bouncy house
on July 16, 2021
Posted by: Donna
[This review was collected as part of a promotion.] Friends recommended Casper to me and I made the mistake of letting a Casper associate talk me in the hybrid. I absolutely do not like it. I feel like I’m in a kids bouncy house. It’s way to soft and bouncy. I will be returning it.
Written by a customer while visiting casper.com
Customer Rating
5
Great bed!
on July 16, 2021
Posted by: David
[This review was collected as part of a promotion.] We bought the King Size original hybrid, and this bed is super comfortable and sturdy. Great product and I highly recommend it. Customer service is the best I have ever dealt with.
Written by a customer while visiting casper.com
Posted by: Eric Molesworth
Verified Purchase:Yes
Unboxing was a little difficult. I drug it up the steps to the next floor. After that everything has been great. Most comfortable mattress I have ever had. I will scream it from the roof tops.
Thank you ,
CASPER
Written by a customer while visiting casper.com
Posted by: Kristin
Verified Purchase:Yes
We used this mattress on the floor for a few weeks while we were bedless and it was still better than our old bed. It's great!
Written by a customer while visiting casper.com
Customer Rating
3
Toxic smell outweighs initial benefit
on July 14, 2021
Posted by: Susanne
[This review was collected as part of a promotion.] Comfortable but the toxic smell lasted over two weeks even after seriously airing out the room. Recommend opening up and airing out in an area separate from your living space before setting up
Written by a customer while visiting casper.com
Customer Rating
5
Sleeping on a delicious cloud
on July 14, 2021
Posted by: Rich
[This review was collected as part of a promotion.] So far so good. Our old mattress was wrecking my wife’s back and mine as well. From night one this Casper was leaps and bounds above anything we’ve had. It’s so delicious to sleep in. We’ve been having consistently great nights of sleep. The mattress takes a few days to get used to your body but after that it’s such a dream. I can’t speak highly enough about it. Plus it’s fun to watch it expand
Written by a customer while visiting casper.com