Customer reviews from casper.com
Casper - Original Hybrid Mattress, Queen - Gray
Average customer rating
4.6 out of 5
4.6
(3,764 Reviews)
Open Ratings Snapshot
Rating breakdown 3,764 reviews
5 Stars
2,916
4 Stars
450
3 Stars
185
2 Stars
102
1 Star
111
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Customer Reviews for Casper - Original Hybrid Mattress, Queen - Gray
Customer Rating
5 out of 5
5
Nice comfortable mattress.
on February 17, 2026
Posted by: Lorraine S.
Nice comfortable mattress.
Written by a customer while visiting casper.com
Customer Rating
3 out of 5
3
We had one previously and
on February 16, 2026
Posted by: Juliana M.
We had one previously and loved it, but this one seeps to round in the edges, likely from being in the airtight bag too long
Written by a customer while visiting casper.com
Customer Rating
5 out of 5
5
Love it.
on February 15, 2026
Posted by: Mike D.
Love it.
Written by a customer while visiting casper.com
Customer Rating
3 out of 5
3
Unhappy with it. Too soft
on February 12, 2026
Posted by: Eric B.
Unhappy with it. Too soft for our liking. It sinks in the middle. We would prefer something more firm, even if we have to pay a little more.
Written by a customer while visiting casper.com
Customer Rating
5 out of 5
5
So far, its working. We've
on February 9, 2026
Posted by: Teresa B.
So far, its working. We've actually only slept on it for 4 nights. But it seems like its gonna work for us!!
Written by a customer while visiting casper.com
Customer Rating
4 out of 5
4
It's softer than I thought
on February 9, 2026
Posted by: Jerry B.
It's softer than I thought after trying the Dream and the Snow in the Casper store. It's a litter harder to flip over from right to left or left to right. I am adjusting to the bed. I sleep well and I am comfortable once settled. I like it.
Written by a customer while visiting casper.com
Customer Rating
5 out of 5
5
Too early to tell. I'll
on February 9, 2026
Posted by: Nicholas V.
Too early to tell. I'll answer after 60 days.
Written by a customer while visiting casper.com
Customer Rating
5 out of 5
5
Perfect Firmness
on February 9, 2026
Posted by: John R.
So far so good. I have woken up pain free for the first time in months.
Written by a customer while visiting casper.com
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