Customer reviews from casper.com
Casper - Original Hybrid Mattress, Queen - Gray
Average customer rating
4.6
(3,764 Reviews)
Rating breakdown 3,764 reviews
5 Stars
2,916
4 Stars
450
3 Stars
185
2 Stars
102
1 Star
111
Customer Reviews for Casper - Original Hybrid Mattress, Queen - Gray
Posted by: lisa anne
Verified Purchase:Yes
overall pretty good mattress so far! been sleeping on it for about one week, haven't had any aches or pains while sleeping or upon waking (i'm an average build side sleeper who sometimes has shoulder or hip pain from side sleeping). pretty good motion reduction when sleeping with my partner which is what we were hoping for, though we could still feel some movement in certain parts of the bed. only two small drawbacks-- 1) a foam off-gassing smell this week, though it has definitely dissipated and was not as strong smelling as some other foam beds i have had over the years it was still present. 2) sitting on the edge of the bed is tricky/sinky/doesn't offer support like a traditional inner spring mattress.
time will tell if this mattress holds up and doesn't develop divots in the foam too quickly-- fingers crossed!
Written by a customer while visiting casper.com
Customer Rating
5
Heavenly
on February 6, 2022
Posted by: Hector
[This review was collected as part of a promotion.] An Amazing Bed
Written by a customer while visiting casper.com
Customer Rating
5
Perfection
on February 6, 2022
Posted by: Susan
[This review was collected as part of a promotion.] Just the right amount of support & soft on the top layer for wonderful comfort!!!
Written by a customer while visiting casper.com
Customer Rating
5
Like sleeping on a cloud
on February 6, 2022
Posted by: Pamela
[This review was collected as part of a promotion.] I’ve had trouble sleeping on my previous mattress which said it was good for back troubles. WRONG!! Since sleeping on my new Casper mattress I’ve slept so well, I wake up relaxed and pain free that I feel I’m sleeping on a cloud. I was skeptical buying a mattress online but I’m SO GLAD I did. I am recommending my new Casper mattress to my family and friends. Best purchase made online in a very long time.
Written by a customer while visiting casper.com
Customer Rating
5
No longer a skeptic
on February 6, 2022
Posted by: Michael
[This review was collected as part of a promotion.] I was skeptical, but totally love our new mattress. I haven’t slept this well in years. We are both side sleepers and this mattress is AWESOME! Can’t wait for bedtime to come.
Written by a customer while visiting casper.com
Customer Rating
4
Good, strong smell
on February 6, 2022
Posted by: Rebecca
[This review was collected as part of a promotion.] Very soft and springy. My only complaint is that the smell lasted for DAYS!
Definitely would recommend not planning on sleeping on it once delivered. Let it breathe in a different room for several days with fan and window open if possible to get the smell out.
Written by a customer while visiting casper.com
Customer Rating
5
Perfect mattress
on February 6, 2022
Posted by: Barbara
[This review was collected as part of a promotion.] So very comfortable. My fur baby and I sleep comfortably all night long! We are both side sleepers, so this hybrid it’s perfect for me (and the dog of course).
Written by a customer while visiting casper.com
Customer Rating
3
Great for sleep. Horrible for minor accidents.
on February 6, 2022
Posted by: Alia
Verified Purchase:Yes
I am thoroughly enjoying our Casper mattress in terms of sleeping, but with a couple accidents, the mattress cover is THE WORST to get off. The zipper is at the bottom which makes it very hard for one person to remove on their own, especially on a King sized bed. I also wish Casper would suggest (during check out) buying one of their waterproof mattress covers because once any liquid gets through to the foam, it’s a pain to remove and to spot clean…sadly leaving a stain mark in place…even with simple water spills. It’s a bit disappointing as it came highly recommended and we honestly didn’t have this issue with a similar brand.
Written by a customer while visiting casper.com