Customer reviews from casper.com
Casper - Original Hybrid Mattress, Queen - Gray
Average customer rating
4.6
(3,764 Reviews)
Rating breakdown 3,764 reviews
5 Stars
2,916
4 Stars
450
3 Stars
185
2 Stars
102
1 Star
111
Customer Reviews for Casper - Original Hybrid Mattress, Queen - Gray
Customer Rating
5
Amazing Mattress
on August 9, 2023
Posted by: KP
Definitely feels like I’m sleeping on a cloud. Easy to unbox and put in my bed. Definitely recommend!!
Written by a customer while visiting casper.com
Customer Rating
1
Awful durability. Sagging and indentations in less than 2 years.
on August 8, 2023
Posted by: Adam
I’ve been sleeping on my mattress for a little under 2 years. At first I thought it was super comfortable but recently I’ve noticed some major sagging in different spots. I rotated it every few months to try to prolong its life but a mattress that is this expensive should last longer than 2 years. Absolute garbage, I wish I never bought it. I’ll be contacting customer support to see if they can do something to help me.
Written by a customer while visiting casper.com
Customer Rating
1
Casper no communication on delivery?
on August 8, 2023
Posted by: Andrew
[This review was collected as part of a promotion.] I paid for three Casper mattresses some time ago and have heard nothing of delivery date.
Written by a customer while visiting casper.com
Customer Rating
5
share the love
on August 8, 2023
Posted by: Jorge
[This review was collected as part of a promotion.] There is no greater mattress. This is our second Original Hybrid Mattress--we had to share the mattress love in our guest room and it's the first thing guests say when we ask them how their night's rest was. "That mattress is incredible, what is it?"
Written by a customer while visiting casper.com
Customer Rating
4
Comfiest sleep
on August 7, 2023
Posted by: Shriya
[This review was collected as part of a promotion.] I love how plush mattress feels while still supporting me in the right areas.
Written by a customer while visiting casper.com
Customer Rating
5
Happy stomach sleeper
on August 6, 2023
Posted by: Ryan
[This review was collected as part of a promotion.] I have slept on this mattress for 2 months now. I usually sleep on my stomach and have found it to be much more comfortable and supportive than my previous mattress. It also seems well engineered.
Written by a customer while visiting casper.com
Customer Rating
4
Nice matress
on August 4, 2023
Posted by: Jay Lewis
It is a nice mattress. There were some hiccups in the delivery process as the foundation and the mattress were not delivered together.
Written by a customer while visiting casper.com
Customer Rating
5
100% improvement over prior mattress
on August 4, 2023
Posted by: Anonymous
The mattress was a bit heavier than expected, but so easy to open. We've only been sleeping on it for a week and have already noticed a significant improvement on our backs. I would definitely recommend a friend.
Written by a customer while visiting casper.com