Customer reviews from casper.com
Casper - Original Foam Mattress, Twin XL - Gray
Average customer rating
4.6
(9,621 Reviews)
Rating breakdown 9,621 reviews
5 Stars
7,434
4 Stars
1,151
3 Stars
452
2 Stars
275
1 Star
309
Customer Reviews for Casper - Original Foam Mattress, Twin XL - Gray
Customer Rating
1
Overwhelming stench
on December 31, 2020
Posted by: Luci
My mattress topper has the most awful smell. I had a headache within 15 minutes of unboxing.
So I put it out on a clean table in my garage and left the garage door open...for hours...and hours. All night 8 hours (with the door shut.) then all day with the door open 10 hours during a very windy day.
It still reeks.
It is not usable and likely not safe without access to fresh air.
But it’s winter and I can’t leave my bedroom window open!
I have no complaints about the comfort of the topper. Just the chemical odor.
I wish you the best with your order.
So I put it out on a clean table in my garage and left the garage door open...for hours...and hours. All night 8 hours (with the door shut.) then all day with the door open 10 hours during a very windy day.
It still reeks.
It is not usable and likely not safe without access to fresh air.
But it’s winter and I can’t leave my bedroom window open!
I have no complaints about the comfort of the topper. Just the chemical odor.
I wish you the best with your order.
Written by a customer while visiting casper.com
Customer Rating
5
Feels great!
on December 31, 2020
Posted by: Noemi
[This review was collected as part of a promotion.] So far I love it! My old mattress was 19 years old! I’ve been sleeping on my Casper for almost a month and it has made such a difference in my sleep patterns and my back.
Written by a customer while visiting casper.com
Customer Rating
5
Finally getting good rest ....
on December 31, 2020
Posted by: Tamara
[This review was collected as part of a promotion.] I’ve been researching mattresses for a while and finally decided on the Casper . I love it.
Written by a customer while visiting casper.com
Customer Rating
1
Very disappointed
on January 1, 2021
Posted by: John Fields
Nova hybrid,
Very soft and very hot. It is easier to get out of bed and back into it than roll onto your other side. Regrettably my tired out Serta is more comfortable and a third of the price. Customer service was the best part, no questions they arranged to have this picked up.
Very soft and very hot. It is easier to get out of bed and back into it than roll onto your other side. Regrettably my tired out Serta is more comfortable and a third of the price. Customer service was the best part, no questions they arranged to have this picked up.
Written by a customer while visiting casper.com
Customer Rating
5
Princess-level satisfaction.
on January 1, 2021
Posted by: Dan
[This review was collected as part of a promotion.] finally found our perfect mattress. We were feeling like the Princess and the Pea - we've bought several different mattresses over the years but were unhappy with all of them (including a mattress that was purple on one side). We started to think it was us, not the mattresses. Then we went with the Casper original King. It arrived fast, was easy to carry through the house, up the stairs and in the bedroom, and it was fun to watch as it expanded like a puffer fish to a normal size king mattress. No sags, no lumps, perfect level of support - and the Casper king pillow is my unicorn as well - it has the ideal loft for my precious little head. We are very happy. Thank you Casper!
Written by a customer while visiting casper.com
Customer Rating
5
Happy With My Purchase
on January 1, 2021
Posted by: Jason
Wife and I had reservations about purchasing a mattress online. After 3 months of using the mattress, we're all positive about the mattress. This mattress has worked very well for us.
Written by a customer while visiting casper.com
Customer Rating
5
Sleeping all day too
on January 1, 2021
Posted by: Christine
[This review was collected as part of a promotion.] We bought two mattresses for our children for Christmas. Usually they are up by 9. They have been sleeping until noon or after. I asked my son why he’s been getting up so late. He said, “I wake up and I’m about to get out of my bed but then I think, this is so comfortable, I’m not leaving.”
Written by a customer while visiting casper.com
Customer Rating
5
Best sleep I have had in years!
on January 1, 2021
Posted by: Michael
[This review was collected as part of a promotion.] What an awesome mattress! Soft, but yet somehow firm. My nights of sleep have been absolutely amazing since this purchase.
Written by a customer while visiting casper.com