Customer reviews from casper.com
Casper - Original Foam Mattress, Twin XL - Gray
Average customer rating
4.6
(9,621 Reviews)
Rating breakdown 9,621 reviews
5 Stars
7,434
4 Stars
1,151
3 Stars
452
2 Stars
275
1 Star
309
Customer Reviews for Casper - Original Foam Mattress, Twin XL - Gray
Posted by: Sam S
Verified Purchase:Yes
Prior to this I was still sleeping on a roughly 4” topper that I had used on top of my spring mattress that was who knows how many years old. I had been doing some research for the past year to find the right mattress and took a chance hoping for the best. I’ve had the Casper original for about a month and while I know it takes roughly up to 3 months to adjust to a new mattress, both my wife and I have had a much more restful nights sleep, we’re both side sleepers and it provides just enough firmness and give for a smooth transition to different sleeping positions.
Written by a customer while visiting casper.com
Posted by: Anonymous
Verified Purchase:Yes
Both my husband & I have been able to tell a huge improvement in our body aches since switching to Casper!
Written by a customer while visiting casper.com
Customer Rating
1
Disappointing in every way
on December 19, 2020
Posted by: Anonymous
While the unboxing experience was fun, the sleeping experience is not. This mattress was expensive and I expected far better quality. It’s only slightly better than sleeping on an air mattress.
Written by a customer while visiting casper.com
Customer Rating
5
Comfy
on December 20, 2020
Posted by: Garrett
[This review was collected as part of a promotion.] Its comfy
Written by a customer while visiting casper.com
Customer Rating
5
Perfect for All
on December 20, 2020
Posted by: Brynn
[This review was collected as part of a promotion.] This was my first memory foam mattress and I immediately fell in love. It’s soft, but offers support- and it’s great for both side and back sleepers.
Written by a customer while visiting casper.com
Customer Rating
4
Wanted to love it - didn’t work for me unfortunately.
on December 21, 2020
Posted by: CJ
We decided to get the hybrid Nova mattress because it was advertised for back pain. Previously, we were sleeping on a 5-6 year old all-foam mattress. I had low back pain every night which was getting worse, so we decided it was time for a new bed.
Shipping was great. Easy to unpack and set up on our platform-slatted bed. My back pain improved initially for the first week we slept on it. A week or two after that, I started to have different back aches in my upper, mid, and lower back. My old lower back pain improved, but didn’t quite go away. We stuck it out for about 6 weeks before I decided it was time to try something else. I figure if we are going to spend big money on a good bed, I want my back pain to be eliminated.
Customer support with returns was very helpful to navigate the return process. Although we didn’t have a local nonprofit nearby to donate the bed to since we live in a semi-remote area, we were able to dispose and recycle the bed with our local waste collection.
I was excited for this bed and really really wanted to love the bed especially with all the reviews. But in the end it didn’t resolve the back aches and pains for me. I suspect it’s that the bed was too plush for me, and that I need a firm bed.
Written by a customer while visiting casper.com
Customer Rating
5
Like sleeping on a cloud
on December 22, 2020
Posted by: Scott
[This review was collected as part of a promotion.] Very comfortable. Great product !
Written by a customer while visiting casper.com
Customer Rating
5
If you are skeptical, just buy it!
on December 23, 2020
Posted by: Corey
[This review was collected as part of a promotion.] Honestly I didn’t know what to expect with buying a mattress without laying on it but it has been a great experience. I don’t wake up to my wife tossing and turning and I just feel better each day I’ve slept on it. I’m almost an incredibly hot sleeper and i don’t get hot in this bed! I encourage people that are skeptical to just buy it.
Written by a customer while visiting casper.com