Customer reviews from casper.com
Casper - Original Foam Mattress, Twin XL - Gray
Average customer rating
4.6
(9,621 Reviews)
Rating breakdown 9,621 reviews
5 Stars
7,434
4 Stars
1,151
3 Stars
452
2 Stars
275
1 Star
309
Customer Reviews for Casper - Original Foam Mattress, Twin XL - Gray
Posted by: Randall
Verified Purchase:Yes
Mattress is too soft.
Written by a customer while visiting casper.com
Customer Rating
1
The Casper: Looks great, great first impression, WORST mattress made me seek medical help
on August 8, 2018
Posted by: Peter Mackenzie
Verified Purchase:Yes
In short: trying the Casper cost me almost the price of the Cal-King mattress in massage therapy and chiropractor. Do not buy if you weight above 200 lbs. (it is a great mattress for lighter people, I believe)
The full story: I am 6'6" at ~220 lbs and a side sleeper. I believe that combination is why the Casper turned into a nightmare. Unpacking was exciting! The mattress is beautifully made, felt great laying on my back, and I was excited to sleep on it. Woke up with hip and shoulder pain, and that pain went to extremely painful and no longer manageable after about 10 days to 2 weeks - at age 52, I've never in my life had experienced such bad shoulder and back pain. I think what happened was that my hips sank through the lovely comfort layers to the pretty firm support layer, which caused bad pressure points. Similar on my shoulder. My wife, who is much lighter, had a great experience and loved the Casper. For me, one month later and four 90 minutes massages with a specialist, I am still suffering from shoulder/upper back pains and I am scheduled for a Chiropractor and more massage therapy.
Written by a customer while visiting casper.com
Posted by: Parker
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was my first memory foam bed, always had spring-based mattresses. It is a huge improvement, and I highly recommend the Casper bed. Did the 100 day trial not fully intent on keeping it but I ended up keeping it, so comfortable.
Written by a customer while visiting casper.com
Posted by: Philip
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've been sleeping on the new mattress for two weeks now and we both think it is comfortable and soft to lay on. It's taken some time to adjust as we both had some back soreness initially after having a spring mattress for 10 years. Overall I've slept well and like the feel of the Casper so far.
Written by a customer while visiting casper.com
Posted by: Daniel
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my Casper bed, base, pillows and duvet, kinda pricey, but got a pretty good deal for the 4th of July sale. Only complaint is that it’s kind of noticeable when someone is tossing/turning in bed.
Written by a customer while visiting casper.com
Posted by: Jessica
Verified Purchase:Yes
Casper has given me the best sleep of my life! My back used to ache every morning with my old mattress, and I just assumed it was from running around all day at work. When I wake up on the Casper, my back feels amazing! My spine is aligned and I don’t even have back pain at work anymore! The only problem is, my social life has taken a real hit since I would so much rather just go home to my Casper. Worth it!
Written by a customer while visiting casper.com
Posted by: Michael
Verified Purchase:Yes
I woke up one day with lower back pain so severe I could hardly straighten up. My back had been hurting previously, but nothing like this.The pain got better over the course of the day and returned the next morning, so I figured it was my mattress. I had bought other brands before, but I decided to try Casper (I have to admit) only because of the 100-day money-back guarantee.I will not be using that guarantee. The day after I got the Casper, the pain was significantly less, and two days later it was gone -- totally gone. I would never have believed it, but it's true.I have a friend who needs a new mattress but insists he wants to buy locally so he can "try it out" in the store. Nice guy, but a fool -- what could be a better test than trying it out in your own bedroom? I've heard Casper is very nice about taking back mattresses that people don't want, but I bet they don't have to do it very often.
Written by a customer while visiting casper.com
Posted by: Meredith and Patrick
Verified Purchase:Yes
I absolutely love our Casper. I’ve had the best sleep since purchasing it. I never realized how tired I was before, but I sleep so well now that I don’t feel tired in the morning. Best decision ever!
Written by a customer while visiting casper.com