Customer reviews from casper.com
Casper - Original Foam Mattress, Twin XL - Gray
Average customer rating
4.6 out of 5
4.6
(9,621 Reviews)
Open Ratings Snapshot
Rating breakdown 9,621 reviews
5 Stars
7,434
4 Stars
1,151
3 Stars
452
2 Stars
275
1 Star
309
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Customer Reviews for Casper - Original Foam Mattress, Twin XL - Gray
Customer Rating
5 out of 5
5
Great support
on September 17, 2018
Posted by: Tim Vandover
Verified Purchase:Yes
I was surprised at how easy the process was. Just had to get the box upstairs, take the mattress out, and undo the wrapper. Had a little difficulty getting it out of the box, but only took 10 minutes for the whole process. I'm still getting used to the feel of a foam mattress, but so far it's helped me get more sleep.
Written by a customer while visiting casper.com
Customer Rating
5 out of 5
5
Excellent
on September 17, 2018
Posted by: stanley paul
Verified Purchase:Yes
Excellent mattress and easy to set-up. Love the mattress
Written by a customer while visiting casper.com
Customer Rating
1 out of 5
1
Weeks of chemical smell
on September 17, 2018
Posted by: Matthew
Verified Purchase:Yes
[This review was collected as part of a promotion.] It smells and it’s been 17 days
Written by a customer while visiting casper.com
Customer Rating
4 out of 5
4
Get used to it and it’s worth it
on September 17, 2018
Posted by: Talia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Took about a week to get used to the mattress- but now am head over heels for it. I’ve reccomebeded the mattress to multiple people. While I was getting used to it, my lower back was a little sore.
Written by a customer while visiting casper.com
Customer Rating
5 out of 5
5
Another satisfied customer
on September 17, 2018
Posted by: Gary
Verified Purchase:Yes
[This review was collected as part of a promotion.] The mattress requires a brief break in period. But after that, it is quite comforrable. It is best suited for those who enjoy sleeping on a firm mattress
Written by a customer while visiting casper.com
Customer Rating
5 out of 5
5
Sleeping better
on September 17, 2018
Posted by: James
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are both in our 60’s and our Casper bed is the best bed we have ever slept in. No more sore spots, no more back pain and we go to sleep faster and wake up refreshed. Thanks Casper
Written by a customer while visiting casper.com
Customer Rating
3 out of 5
3
Missing foam?
on September 17, 2018
Posted by: Paul
Verified Purchase:Yes
I have had the bed set up for a week now and last night noticed there is a divot in the mattress kinda like half a soccer ball. Don’t know if it is a manufacturing mistake or what. Will be contacting customer service soon. Hopefully won’t be an issue.
Written by a customer while visiting casper.com
Customer Rating
5 out of 5
5
Amazing
on September 16, 2018
Posted by: Terri Zendner
Verified Purchase:Yes
The unboxing was pretty easy. I have had back problems for 15-20 years, and it seems to have gotten progressively worse. I bought a sleep number in 07, and I really believe that might have been part of the cause. We've had the Casper up for a couple of weeks now, and, while my back isn't 100%, I find I am walking straighter. I like to read before closing my eyes, and lying flat on my back used to cut down on my reading time. But, this mattress does it's magic, and I can read till I fall asleep. Pretty cool.
Written by a customer while visiting casper.com
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